Job expirat
Contact with user via phone and mail, troubleshooting and resolving users technical issues
Providing IT support to all respective clients in relevant language
Acting as single point of contact for users, logging and managing calls within SLA, creating good perception of Service Desk
Basic IT knowledge
Basic network knowledge
Troubleshooting skills
Ability to interpret technical information and present it in simple terms for a less technically aware audience
Customer Oriented
German - fluent
English level - medium level
Internal Courses
Opportunity to grow inside a multinational environment
recrutare personal
