Job expirat
Contact with user via phone and mail, troubleshooting and resolving users technical issues
Providing IT support to all respective clients in relevant language
Acting as single point of contact for users, logging and managing calls within SLA, creating good perception of Service Desk
Basic IT knowledge
Basic network knowledge
Troubleshooting skills
Ability to interpret technical information and present it in simple terms for a less technically aware audience
Customer Oriented
English level - fluent
Internal Courses
Opportunity to grow inside a multinational environment
Our client provides best IT support to companies all over Europe.
VON Consulting is a recruitment agency in Romania, a team of professionals that provide a quality service and complete HR solutions to our clients. VON Consulting is a training agency in Romania
We provide assistance with:
* Recruitment and Executive Search
* Payroll and HR Administration
* Training
* Personnel leasing
* Start up your company
* HR Consultancy
* Assessment center
* Personnel administrative software
* Structural Funds Consultancy
