08-10-2006 | EXPIRA LA 14-10-2006
Job suspendat de catre administratorul site-ului
Works as a member of team responsible for day-to-day activities of customer accounts to ensure that product deliveries are on time and that projects/programs are on schedule/develop action plans to correct out of plan conditions;
Manages customer account profitability; forecasting, planning and monitoring efficiency and execution of strategies;
Participates in pricing/bid preparation and the development and management of contract terms;
Manages and monitors customer satisfaction day to day and formally (customer surveys, self assessments, complaint management, problem resolution, satisfaction management);
Communicates frequently with customers to help ensure satisfaction with the company and the products;
Co-ordinates and hosts regular/as needed program tracking meetings with the customer and internal account team members to ensure ongoing communication and up-to-date progress/status reporting occurs;
Receives and resolves customer issues and complaints;
Monitors the impact on inventory of order changes.
Provides performance reporting and analysis for monthly Operations Reviews and quarterly Customer Performance Reviews;
Works with cost engineering, finance and SCM staff to coordinate efforts to analyze costs and price variances.
Fluently English spoken is a must;
In-depth knowledge of the manufacturing process, schedules and scheduling requirements, and SCM;
Knowledge of the business issues associated with manufacturing PCBs and enclosures;
Knowledge of product pricing, contracts and contract negotiations;
Understanding of business risks and price make up (Value add and Materials);
Excellent customer contact, negotiation and problem resolution skills;
Good presentation, database management and computer skills;
Ability to manage multiple, detailed projects to a successful end while working under tight time deadlines;
Strong interpersonal skills and ability to effectively communicate with a wide variety of internal and external customers;
Ability to effectively lead and motivate a diverse group of employees to achieve high production within tight time deadlines;
Duties may require extended periods in Italy or traveling in USA;
Three to six years of relevant experience in similar position;
Candidates with previous period of time activity in USA and or UK will have preferences;
Bachelor¿s degree in related field, or consideration of an equivalent combination of education and experience;
College degree in electronic would be matter of preferences.
Bonus scheme according to performance;
Attractive financial package;
Self-development, challenging and rewarding environment;
Training packages for professional development.
Our client is a world leader in the delivery of innovative electronics manufacturing services (EMS), operating a highly sophisticated global manufacturing network with operations in Asia, Europe and the Americas, providing a broad range of integrated services to leading original equipment manufacturers (OEMs) across a variety of industries
