Customer Support Engineer

Delphi Packard Romania SRL

23-03-2006 | EXPIRA LA 25-03-2006

Job expirat

RESPONSABILITATI

- Builds teamwork & partnership with local E/EDS Plant

- Improves communications with local E/EDS Plant

- Support resolution of Delphi Connection System Product Quality/Process/ Diagnostic Problems (Re-Active)

- Monitor Quality Process (Pro-Active)

- Communicate customer expectations back to Delphi Connection System

- Issue written feedback reports (weekly/monthly) to Delphi Connection System which summarizes problems, corrective actions, & recommendations
Maintain presence at E/EDS Customer location to identify problems associated with Delphi Connection System content

- Review, report, document, and communicate design, quality, electrical integrity, process, packaging and delivery issues/improvements. Communicate to appropriate Delphi Connection System Organization.

- Review Delphi Connection System corrective actions to solve quality or other customer concerns with DCS products

- Monitor timely resolution of Customer Complaints

- Obtain feedback and provide direction through frequent visits to areas where the customer installs, uses or repair Delphi Connection System products


CERINTE

- Technical Studies (at least University graduate)

- minimum 3 Years in E/EDS or 5 Years in automotive Business

- 1-2 Month DCS Training will be provided in Germany after Contract Signature

- Advanced English knowledge


BENEFICII OFERITE

- Posibility of career development

- Chance to work in a multinational environment, in a young and dynamic team

- Attractive salary package

- Training possibilities abroad for excellence in performance


DESCRIEREA FIRMEI

Delphi is a multi-national world leader in mobile electronics and transportation components and systems technology. Delphi conducts its business operations through various subsidiaries and has headquarters in Troy, Mich., USA, Paris, Tokyo and S¿o Paulo, Brazil. Delphi has approximately 186,000 employees and operates 172 wholly owned manufacturing sites, 42 joint ventures, 53 customer centres and sales offices and 34 technical centres in 41 countries.

Delphi Packard Romania SRL currently employs more than 7,500 people between its Romanian manufacturing locations (Sannicolau Mare- Timis County and Ineu- Arad County) and is focused on the manufacturing of automotive electronic and electric distribution systems.