26-10-2012 | EXPIRA LA 25-11-2012
Job expirat
Requirements for the ideal candidate:
- Apprenticeship or study in an engineering discipline;
- Experience in customer relations in automotive industry – minimum 1 year;
- QS 9000/ISO, TS 16949, FMEA, SPC knowledge;
- Several years of experience in automotive industry
- PC operating skills – MS Office;
- Fluent in English and/or German language;
- Distinct analytical skills and organizing ability, team working spirit;
- Outstanding communication skills;
- High flexibility and willingness to travel more than 50% of the working time if needed;
- Availability for relocation if needed.
About the job:
- Processing and tracking of external complaints (customer complains);
- Minimization of failure costs due to introduction of fast and effective countermeasures;
- Responsible for all warranty parts for steering wheels and airbags;
- Handling and analyzing rejected parts, complaint costs and warranty costs;
- Results documentation in 8D reports, 5 why or in the customer system format;
- Permanent team work with all specialists to solve any problem related to product quality;
- Planning, execution and surveillance of special activities at the customer sites.
Productie de volane si centuri de siguranta pentru industria auto de top din Asia, Europa si America
