Job expirat
TASKS:
Services monitoring:
Upon an incident detection, or end-user (Incident or Service request) received from User Support Group
- solve the incident;
- handle appropriate remote servers / any IT devices configuration;
- and/or trigger FT for a Level 1 corrective maintenance intervention on-site;
- and/or trigger Comms Expert team leader (or IDS team leader if ancillaries issue) for a Level 2 corrective maintenance intervention on-site;
- and/or escalate to OSQ Level 3 support in case of problem or complex incident;
- for an end-user problem, check with end-user if the issue is fixed;
- Weekly report (significant facts) towards Comms/IT Group team leader;
- Carry-out problems investigation with OSQ support.
REQUIREMENTS:
- Up to 2 or 3 years’ experience in military context
- Fluent English
- A few years of experience in IT (Infra) Administration
- Generic servers and Workstations administration (Linux, Windows): Level 2-3 (high skilled expert)
- IS applications administration (email, File transfer, Web facilities, Active Directory, DHCP, DNS, …): Level 2-3 (high skilled expert)
- Specific knowledge and experience in virtualization technologies
- Specific knowledge and experience in storage technologies (NetApp)
Telecommunications company specialized in designing, installing and operating critical technical infrastructures for companies and organizations