Junior Service Performance Engineer – French Speaker

Adecco Romania

27-03-2015 | EXPIRA LA 26-04-2015

Job expirat

RESPONSABILITATI

For our client, a world-leading provider of telecommunications equipment and services, we are looking for a new team member in Global Service Delivery Department. The Service Performance Engineer will provide 2G/3G RAN network optimization and capacity planning, remote network monitoring, KPI analysis, troubleshooting and corrective actions for identified network performance and capacity issues. This effort is directed at constantly improving the performance of the customers’ 2G/3G RAN networks.

The engineer ensures ongoing best practices are applied as well as strictly following the established processes, procedures and communication flows ensuring efficient team work with all the other organizational units (both internal and external customers).

DUTIES AND RESPONSIBILITIES

• Detailed awareness and knowledge of customers’ networks and topologies;
• To know and work with the optimization, dimensioning, ticketing and OSS tools in place;
• To analyze RAN performance and capacity data and trends;
• To know and understand all relevant network KPIs and their established thresholds;
• To detect any degradation in the RAN performance, analyze, propose and implement corrective actions;
• Monitor capacity and detect expansion needs;
• To log into network elements troubleshoot, diagnose and propose corrections as needed. To implement corrective changes in network elements following the established procedure with all other operational departments responsible for the customer’s network;
• To know, understand and follow strictly the established processes and procedures;
• To ensure that the services are delivered within the contractual SLAs;
• To provide prompt returns to any interaction with internal and external clients;
• To create, update and follow up all tickets related to the activity.


CERINTE

BASIC REQUIREMENTS

• Bachelor Degree in technical field (telecommunications, electronics, computer science/IT field etc);
• French and English languages are mandatory (at least intermediate);
• Rigorous spirit in transactions, particularly in following technical instructions;
• Flexibility to work Non Business Hours exceptionally;
• Ability to control and stay focused during a crisis situation;
• Critical thinking and ability to adapt quickly to a new operation;
• Team player.


DESCRIEREA FIRMEI

ADECCO RESURSE UMANE SRL
Romania, Bucuresti, sector 1, str. Dr. Iacob Felix Nr. 28, Etaj 4
Nr. ORCB J40/12364/2003, CUI RO15739037
Capital social subscris si varsat: 392.440 Lei
Nr. autorizatie Agent de Munca Temporara: 17/2005
Autorizatie seria nr. B/ 0000008/25.10.2005
Nr. Operator Date Personale: 15866
Tel: 00 40 21 300 35 46, Fax: 00 40 21 300 35 54
E-mail: office@adecco.ro, Web: www.adecco.ro

ADECCO ROMANIA SRL
Romania, Bucuresti, sector 1, str. Dr. Iacob Felix Nr. 28, Etaj 3
Nr. ORCB J40/4467/2000, CUI RO 13002186
Capital social subscris si varsat: 360.575 Lei
Nr. Operator Date Personale: 15862
Tel: 00 40 21 300 35 46, Fax: 00 40 21 300 35 54
E-mail: office@adecco.ro, Web: www.adecco.ro

BUCURESTI (HQ)- Doctor Iacob Felix Nr. 28, Sector 1, Tel.: 021/300 35 46; e-mail: recrutare@adecco.ro


ARAD - Mihai Eminescu nr. 45, Tel: 0257 / 281 147; E-mail: arad@adecco.ro


BRASOV - Str Petru Rares Nr 10; Tel.: 0040 - 372/70.57.95; e-mail: brasov@adecco.ro


CLUJ - Str. Vasile Lupu Nr 36 , Tel: 0264/ 406 234; e-mail: cluj@adecco.ro


IASI - Bld. Tutora Nr. 4, bl. B4 scara D, Tel: 0232 / 206 120; e-mail: iasi@adecco.ro


ORADEA - Str. Tudor Vladimirescu Nr 26; Tel.: 0040 - 727 735 160 e-mail: oradea@adecco.ro


PITESTI - Str. Fratii Golesti Nr. 57, etaj 2; Tel: 0248 / 612 303; e-mail: pitesti@adecco.ro


PLOIESTI - Str Mercurului Nr 1, Tel: 0244/ 519 320; e-mail: ploiesti@adecco.ro


SIBIU - Str. Vasile Milea Nr 11, Ap 57, Tel: 0269 / 206 450; e-mail: sibiu@adecco.ro


TIMISOARA - Str. Popa Sapca Nr. 12 tel: 0256/ 432 211; e-mail: timisoara@adecco.ro