Help Desk Support

Auriga

21-03-2017 | EXPIRA LA 23-03-2017

Job expirat

RESPONSABILITATI

The hired people will provide technical assistance to users of all Virtual Banking services for web and mobile channels. In particular, the candidate will:

- Provide phone customer assistance in the execution of payment transactions, such as bank transfers, direct debits, payment of bills
- Provide assistance in security profiles configuration


CERINTE

The ideal candidate should be:
- computer and smartphone savvy and be familiar with all Internet browsers;
- fluent in Italian language (B2) and have at least an intermediate knowledge of English (B1)

As regards personal and professional attitudes, we expect the candidates to have:
- willingness to travel to Italy
- strong willingness to improve Italian language knowledge
- fast learning
- multitasking ability
- patience, politeness and listening skills


BENEFICII OFERITE

The company offers:
- Attractive remuneration scheme (base salary + performance bonus)
- Initial training to be provided in Bari (travel + accommodation to be paid by the company)
- Great possibility to improve Italian language knowledge
- Language courses


DESCRIEREA FIRMEI

Auriga is a key player, at an international level, in the creation of proprietary software solutions, specialising particularly in Banking area.