Technician – Service Delivery (Switch)

Step Up Professional HR Services

30-05-2013 | EXPIRA LA 29-06-2013

Job expirat

RESPONSABILITATI

Role purpose:

Supports the Technical Services and Support function the under the guidance of technical leads

Key accountabilities:

Performs new/MOD configuration of services
Plans, documents and maintains all relevant orders day to day
Understands and effectively utilises all company systems, XNG, OHS, ITSM, XTRAC and APT.
Configuration of company network and switches on all technologies, TDM & VoIP, including Nortel DMS, Siemens EWSD and IP based switches including SONUS GSX and PSX media gateway and voice switches..
Co-op with field technicians to bring live new company services
Diagnostics of problems on company network
Working with TAC and other departments to resolve issues
Taking part in testing and roll out of new technologies
Ensures that customer promise times are met within set timescales and to agreed standards


CERINTE

Direct experience from a technical engineering background
Understanding and proven experience of TDM Voice and VoIP
Proven experience of working with vendors, including Nortel, Siemens and Sonus
Previous experience of liaising with internal teams and third party vendors regarding group responsibilities


BENEFICII OFERITE

We are offering an attractive salary package. Offers made by the employer will match the candidate’s experience.
Annual Incentive plan (up to 10% of the annual salary, following a performance management process throughout the year)
Exceptional results bonuses. The Quarterly Awards scheme provides frequent recognition of outstanding performance throughout the year for individuals and teams, through nominations from colleagues.
Modern office environment.
Young, dynamic team.

Administrative details



Working schedule: Monday-Friday, from 09:00 to 17:30, with 30 minutes lunch break.

Travel: the successful candidate is required to travel to London for the project hand-over and participate at initial training sessions during an approximate period of 1 month.

Contractual period: Full-time employment, during an indefinite period.

Job location: Sibiu


DESCRIEREA FIRMEI

“ Fiecare clipa de cautare este o clipa de regasire” ( Paulo Coelho)



Sunteti in cautarea unui loc de munca? Simplificati-va acest proces de cautare, apeland la noi. Step Up va pune la dispozitie specialisti in domeniul Resurselor Umane care va vor oferi suport in dezvoltarea carierei dvs.

Va asteptam pentru a parcuge impreuna drumul spre atingerea obiectivelor dvs profesionale.