Service Delivery Specialist

MANPOWER

19-01-2016 | EXPIRA LA 18-02-2016

Job expirat

RESPONSABILITATI

• Ensures that customer promise times are met within set timescales and to agreed standards
• Validates and tracks new orders/ mod orders and keeps a good channel of communication between all teams involved in the ordering process.
• Collects all feedback from engineers about installations, and updates managers
• Produces performance monitoring reports.
• Provides an order management function to support day to day business including order tracking, delivery co-ordination, maintenance of customer data and supplier management.
• Maintain relationships with key interfacing departments
• Ensure conformance to operational processes


CERINTE

• Has a basic knowledge of the individual technology area and is developing technical skills under the guidance of technical leads
• Excellent skills in areas of customer service and support.
• Has wide ranging experience in a customer facing role and technically complex environment
• Enthusiastic, outgoing and approachable
• Strong team player
• Experience with order handling systems is an advantage
• Self-motivated with inner drive and determination
• Proven ability to prioritise work and meet deadlines


DESCRIEREA FIRMEI

ManpowerGroup este recunoscut la nivel mondial ca fiind lider in servicii inovatoare cu forta de munca. Expertiza noastra si experienta pe diverse domenii de activitate ne permit sa previzionam pulsul schimbarilor de pe piata muncii si sa actionam la timp in beneficiul partenerilor nostri.
Suntem proactivi oferind candidatilor si clientilor nostri servicii competitive, ajutandu-i sa castige in Lumea muncii Contemporane.
ManpowerGroup este prezent in Romania din 2003, avand deschise pana in prezent 12 agentii in 9 orase (Bucuresti, Timisoara, Brasov, Cluj, Iasi, Ploiesti, Craiova, Pitesti si Sibiu).
Compania este specializata in: plasare de forta de munca permanenta si pe baza de contract, munca temporara, payroll, gestiune si administrare de contracte, externalizare, evaluare si selectie, formare, consiliere de cariera, precum si servicii de consultanta pe probleme organizationale.
ManpowerGroup Romania este lider in furnizarea de solutii inovatoare cu forta de munca, creand si oferind solutii de mare impact ce permit clientilor sai sa isi sporeasca competitivitatea pe piata si sa isi atinga obiectivele de business. Resursele detinute, clientii internationali si reputatia dobandita, atrag candidati talentati, cu un nivel de educatie ridicat si profesionisti cu o experienta vasta in domeniul in care activeaza.