Customer Support Representative - with Italian

MANPOWER

21-01-2016 | EXPIRA LA 20-02-2016

Job expirat

RESPONSABILITATI

Responsabilities:

- respond to all customers’ enquiries within given timescales, efficiently and effectively;
- develop and maintain a full technical knowledge of client products and services;
- to be able to recognize when a problem or query should be transferred to another department or a more senior member of staff;
- to deal with all correspondence as requested/required;
- to accurately log all calls and in line with procedures;


CERINTE

- proficient or native in Italian language;
- previous experience of/ or aptitude for Customer Service would be a plus;
- good organizational skills;
- a working knowledge of MS Word/Excel;
- excellent communication skills and the ability to remain calm in all situations;


BENEFICII OFERITE

- professional development through training programs -> modern technologies and customer management
- exposure to a multicultural and multilingual environment
- coaching opportunities
- real possibilities of career development
- attractive salary package and medical benefits


DESCRIEREA FIRMEI

ManpowerGroup este recunoscut la nivel mondial ca fiind lider in servicii inovatoare cu forta de munca. Expertiza noastra si experienta pe diverse domenii de activitate ne permit sa previzionam pulsul schimbarilor de pe piata muncii si sa actionam la timp in beneficiul partenerilor nostri.
Suntem proactivi oferind candidatilor si clientilor nostri servicii competitive, ajutandu-i sa castige in Lumea muncii Contemporane.
ManpowerGroup este prezent in Romania din 2003, avand deschise pana in prezent 12 agentii in 9 orase (Bucuresti, Timisoara, Brasov, Cluj, Iasi, Ploiesti, Craiova, Pitesti si Sibiu).
Compania este specializata in: plasare de forta de munca permanenta si pe baza de contract, munca temporara, payroll, gestiune si administrare de contracte, externalizare, evaluare si selectie, formare, consiliere de cariera, precum si servicii de consultanta pe probleme organizationale.
ManpowerGroup Romania este lider in furnizarea de solutii inovatoare cu forta de munca, creand si oferind solutii de mare impact ce permit clientilor sai sa isi sporeasca competitivitatea pe piata si sa isi atinga obiectivele de business. Resursele detinute, clientii internationali si reputatia dobandita, atrag candidati talentati, cu un nivel de educatie ridicat si profesionisti cu o experienta vasta in domeniul in care activeaza.