Job expirat
The selected candidates must possess the following knowledge, skills and abilities:
Exceptional communication skills in English;
Enthusiasm and strong customer service skills;
Enjoy working with people, understanding their requirements and have a friendly and outgoing personality;
Good basic computer knowledge;
Proven ability to work on own initiative and as part of a team;
Able to work under pressure;
Must be responsible, reliable and trustworthy.
Preference will be given to candidates who possess any of the following:
An IATA qualification;
A relevant and accredited qualification in travel;
Work experience in travel;
Knowledge of travel ticketing software;
Prior experience in logistics;
Knowledge of foreign languages, including Italian, French, German and Spanish would be considered an asset.
Key Responsibilities:
Greet and meet clients, understand their needs and provide them with the appropriate solution(s) to meet their requirements.
Provide appropriate information and knowledge about the products being offered to customers.
Reception duties, answering the telephone, making travel appointments and arrangements, operating the computer and point of sale systems.
Perform all necessary travel duties, which include but are not limited to issuing travel tickets, arranging for rental car services, offering suggestions and providing literature pertaining to trips, excursions, sporting events, concerts, plays etc...
Liaise with the respective suppliers for the provision of the necessary travel services to clients.
Responsibility for marketing package tours to individuals and groups.
Update as required client record cards and transfer information to the computer client file.
Share and provide information to other team members on any knowledge gained in respect of both clients as well as suppliers.
Work consistently towards achieving the sales targets of the shop as determined by Management.
Any other related duties as may be determined from time to time by Management.
The Connect
Executive Recruitment
www.mbspconnect.eu
A large and experienced recruitment team
Our greatest strength is the people who work with us. We carefully train and support our staff to ensure that you enjoy a high standard of attention and service. Our recruitment consultants are highly experienced and regularly take the time to keep themselves up to date in the sectors that they specialist in.
With a wealth of experience in the recruitment industry our consultants fully understand the needs of their clients and know the challenges, competition and the current market situation. This deep understanding of the industry and dedication to customer satisfaction is just one aspect that separates us from other recruitment consultancies.