Technical Support Engineer with german or french language in Poland

QUO VADIS

23-04-2014 | EXPIRA LA 23-05-2014

Job expirat

RESPONSABILITATI

Our client is a Call Center that works for INTEL. It was established in early years 2000 and since that time they acquired unique experience and innovative know-how, clients trust , so they became one of the leaders in telemarketing on the Central and Eastern Europe market, that manages each project as an unique one, in a flexible and professional approach manner. Areas of our expertise are customer support, sales process support, telemarketing services and foreign languages services, currently having 14 different languages skilled on board. Currently their clients can use around 200 telemarketing stations split over two locations in Poland, one of them being in Warsaw and looking to hire 2 key new roles of technical support engineers

Main responsibilities:
• Working closely with customers and promoting Intel Technologies Online Sales
• Technical supporting for customers regarding their IT projects
• Working closely with customers (via email and phone) to solving their technical problems
• Proactive searching of new business opportunities in EMEA
• Cooperating with senior engineers with complicated topics .


CERINTE

Candidate Requirements:
Higher engineer education (IT - hardware or /and Electronics or related) – a must have!
Technical knowledge combined with customer services skills, good communication and willingness to client interactions
Minimum one year experience in a BPO or in a similar environment - would be nice
Some embedded system market experience or at least a bit of knowledge would be nice
Fluent English
Good command of one of following languages: French / German


BENEFICII OFERITE

Job offer:
• Full Time job, undetermined Employment contract, in a growing environment
• Competitive remuneration package, with a guaranteed fixed salary
• Possibility to develop in new technologies field and to work for Intel – which may open larger possiblities of career development over the time.
• Access to Intel knowledge database
• Trainings
• Top private medical health insurance coverred by the company
• Opportunity to join an young and enthusiastic team
• Relocation support (finding suitable accomodation, flight administration, etc)


DESCRIEREA FIRMEI

Activitatea principala: activitati de consultanta pentru afaceri si management