Job expirat
- Work to support customers of our client
- Understand and make decisions according to the defined Client Policies and Procedures
- Familiarize with or be interested in media products as defined by the client (Music, TV Shows, Places, Books, Authors etc.)
- Respond to contacts from users within the agreed timelines and quality standards
- Enforce our Terms of Use by carefully monitoring reports of abuse on the site
- Identify inefficiencies/ improvement opportunities in workflows and suggest solutions
- Interface effectively with other internal and Client teams
- Excellent written and verbal communication skills in English
- Fluent reading and writing skills in one of the following languages: Spanish, German, Arabic, Portuguese, Turkish, Russian, Polish, French, Hungarian, Hebrew, Greek, Danish, Dutch, Norwegian, Swedish, Serbian or Croatian
- Strong knowledge of modern culture
- Interest in current events and pop culture, music, TV shows, places, books and authors is a must
- Graduate with minimum 1 year of working experience (preferably in a multinational environment)
- Extremely reliable, consistent, hard-working and ability to work analytically within a problem solving environment
- Computer literacy and passionate about internet
- Open for shift working system
- The ability to use your knowledge of foreign language on a daily basis at work (we serve our Clients in almost 30 foreign languages)
- Experience with a range of Clients and technology solutions which provides professional relevance
- Operating according to Lean Six Sigma philosophy
- Collaborating and learning from diverse and talented colleagues helps you “raise your game”
- Trainings and development tailored to help you achieve your potential
- New Joiners Programme including trainings
- Opportunity to engage in Corporate Social Responsibility initiatives
- We also think about your social life, at Accenture you will be able to take part in different initiatives like Book Club, International Cuisine Club, Accenture Runners Club, family events, cultural meetings, photography classes, climbing, soccer, swimming and many others
- Social benefit packages including: private medical care, Sodexo vouchers, Benefit sport club cards, life insurance
- Friendly work atmosphere in multicultural environment
Bring your talent and passion to Accenture – sharpen your skills, build an extraordinary career and play a key role in creating solutions that transform organizations and communities around the world.
We are a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations.
We work at the intersection of business and technology to help clients improve their performance and create sustainable value. With more than 358,000 people serving clients in more than 120 countries, we drive innovation to improve the way the world works and lives.
We focus equally on employees’ development by creating a culture of excellence and offering extensive training programs that support professional growth.
To find more about Accenture and how you can use and improve your skills visit our careers website http://accenture.ro/cariere and like our Facebook pages https://www.facebook.com/accentureinromania and https://www.facebook.com/Accenture.Industrial.Software.Solutions.Romania.
