Job expirat
We are looking for intelligent people whose current job is fixing complex technical problems with a range of Microsoft-based IT services, within a company where IT is very important to the business. We are looking for people with at least 3 years’ experience in a similar role though are willing to make exceptions for exceptionally technical people.
• 2nd line support - Investigating and fixing problems escalated from 1st line support
• Involvement in architecture and project definition
• Installation and configuration (including travel to other countries)
• On-call support
• Attending problem meetings with clients and internal managers
• Capacity management
• Monitoring and performance improvements
• Maintaining and improving support information and documentation
• Training junior technical staff
• Design, install and configure internal and customer facing servers, network devices and firewalls.
• Proactively manage and maintain server, network and firewall systems
• Administer and support core Microsoft, Cisco, Citrix and VMware technologies
• Develop and implement project plans, risk assessments and contingency plans
• Design and implement monitoring, configuration management and reporting functions that will make a hands-off environment
• Define and document best practices and support procedures
• Maintain inventory and asset configuration documentation
• Mentor / cross train team members on existing and new technologies
• Carry out special tasks at Management's direction
• Interact with customers and staff at the technical level, as required.
• Other duties as assigned.
What skills are we looking for?
The successful applicants will be able to work calmly under pressure, be quick to learn and have a positive approach; they will need to be one of the top technical problem solvers within their company, as well as being good at expressing their ideas to people.
Required skills:
The successful candidate will already be in a role where they locate and then resolve deep technical problems, in as many as possible of the following technologies:
• Bachelor’s degree in computer science (or related area) preferred.
• Fluent in English
• Microsoft Certification (MCSE) or equivalent certification in relevant programs desired.
• Advanced knowledge of Windows Server (2003/2008/2012) DFS, DNS, WINS, DHCP
• Microsoft Active Directory
• Microsoft Exchange
• Microsoft SQL Server
• Citrix Presentation Server
• Citrix : Security (NetScaler & DMZ)
• SharePoint
• Backup systems
• Managing server virtualization technologies like VMWare Server/ESX or Microsoft HyperV/Virtual
Server
• A solid understanding of LAN/WAN networking
• Group Policy design and configuration
• Microsoft IIS administration and configuration
• SAN Systems
• NAS
• Hardware Architecture
• Strong communication and documentation skills
• Flexible and able to adapt to a rapidly changing environment
• Must be organized and have the ability to manage projects of varying length
• Positive, self-motivated individual who can complete tasks independently
• Must be a team player
• Familiarity with the fundamental principles of ITIL/SLA
Infotech System Solutions este o companie partenera a grupului francez Haulotte.
Echipa noastra este este formata din specialisti in servicii IT de administrare sisteme informatice: administrare computere de birou, portabile si echipamente periferice, administrare servere, administrare infrastructura retea, consultanta IT, proiectare si executie lucrari infrastructura IT, ERP.
Suntem specializati sa planificam, sa construim, sa livram si sa maximizam beneficiile rezultate din aplicarea celor mai bune solutii si servicii pentru ca obiectivele necesare business-ului dumneavoastra sa fie atinse.
Serviciile noastre inovatoare de outsourcing si de administrare infrastructura, ajuta clientii sa: reduca costurile, elibereze resurse interne care pot sa se concentreze pe imbunatatirea strategiei, reduca riscurile, imbunatateasca livrarea servicilor IT, printr-un serviciu IT flexibil.