Agent Servicii Clienti - vorbitori Franceza, Germana - Oradea

Xerox

28-09-2016 | EXPIRA LA 28-10-2016

Job expirat

RESPONSABILITATI

- Handling incoming calls efficiently
- Provide exceptional customer service and collect required information from the customer on every call per established criteria
- Use experience to identify customer needs and handle accordingly
- Demonstrate sincerity and empathy when appropriate by using the proper voice/tone pitch and word choice
- Handle multiple tasks (ie., talking with customers while accessing information in a computer)
- Consistently meet established performance and quality standards


CERINTE

Do you speak very well French or German ?
Are you looking for an exciting job in an international project?
Come and join us!
Our ideal candidate is customer-focused, highly detail-oriented, and able to consistently produce results. We are looking for extremely reliable individuals who can adapt to change, absorb and apply new information, and who have the determination to learn detailed processes.

Knowledge/Skills/Abilities:
- Advanced level of English, French or German
- Excellent customer service, sales, interpersonal, and communication skills
- Able to learn quickly in a technical environment
- Excellent verbal and written communication including grammar and voice quality
- Detail oriented, ability to multitask, strong sense of urgency and commitment to excellence


BENEFICII OFERITE

- Competitive salary and performance bonuses
- Attractive benefits package including meal vouchers, transportation, medical service and life insurance
- Trainings developed in classrooms or virtually
- Valuable learning opportunity
- Possibility to practice your language skills with native speakers
- A dynamic and international work environment

We thank everyone for applying, however only successful candidates will be contacted for an interview.

Apply now!


DESCRIEREA FIRMEI

With sales approaching $23 billion, Xerox (NYSE: XRX) is the world’s leading enterprise for business process and document management. Its technology, expertise and services enable workplaces – from small businesses to large global enterprises – to simplify the way work gets done so they operate more effectively and focus more on what matters most: their real business. Headquartered in Norwalk, Conn., Xerox offers business process outsourcing and IT outsourcing services, including data processing, healthcare solutions, HR benefits management, finance support, transportation solutions, and customer relationship management services for commercial and government organizations worldwide. The company also provides extensive leading-edge document technology, services, software and genuine Xerox supplies for graphic communication and office printing environments of any size. The 140,000 people of Xerox serve clients in more than 160 countries.