Technical Support Specialist (with German)

Adecco Romania

11-12-2014 | EXPIRA LA 10-01-2015

Job expirat

RESPONSABILITATI

Adecco International Mobility is recruiting for Google company . This is a full time permanent position commencing ASAP with an excellent remuneration package on offer and excellent opportunity for a German speaking Technical Support Specialist to join our Dublin City Centre based IT client.
We want to hear from candidates fluent in both German & English who have a blend of experience including customer service & technical support as you will be troubleshooting with clients via phone, email & web conferences.
Working in a challenging environment you will be primarily responsible for the following:

Managing customer queries and providing technical support.
Diagnosing / troubleshoot problems and determining the need for escalation.
Inputting all queries / information to internal database.
Liaising and communicating with internal colleagues and engineers.
Updating and maintaining internal databases.


CERINTE

Preferred Background:

Keen interest in IT with proven experience in technical support along with customer services.
Completely fluent written and spoken German plus English.
Excellent knowledge of databases, mail services and exchanges.
A university Degree is a distinct advantage.
Interest and knowledge in software and hardware.


Salary - €35k + Benefits
Monday – Friday 8:00 – 5:00 or 9:00 – 6:00
Thank you for sending your Cv only in English language.


DESCRIEREA FIRMEI

ADECCO RESURSE UMANE SRL
Romania, Bucuresti, sector 1, str. Dr. Iacob Felix Nr. 28, Etaj 4
Nr. ORCB J40/12364/2003, CUI RO15739037
Capital social subscris si varsat: 392.440 Lei
Nr. autorizatie Agent de Munca Temporara: 17/2005
Autorizatie seria nr. B/ 0000008/25.10.2005
Nr. Operator Date Personale: 15866
Tel: 00 40 21 300 35 46, Fax: 00 40 21 300 35 54
E-mail: office@adecco.ro, Web: www.adecco.ro

ADECCO ROMANIA SRL
Romania, Bucuresti, sector 1, str. Dr. Iacob Felix Nr. 28, Etaj 3
Nr. ORCB J40/4467/2000, CUI RO 13002186
Capital social subscris si varsat: 360.575 Lei
Nr. Operator Date Personale: 15862
Tel: 00 40 21 300 35 46, Fax: 00 40 21 300 35 54
E-mail: office@adecco.ro, Web: www.adecco.ro

BUCURESTI (HQ)- Doctor Iacob Felix Nr. 28, Sector 1, Tel.: 021/300 35 46; e-mail: recrutare@adecco.ro


ARAD - Mihai Eminescu nr. 45, Tel: 0257 / 281 147; E-mail: arad@adecco.ro


BRASOV - Str Petru Rares Nr 10; Tel.: 0040 - 372/70.57.95; e-mail: brasov@adecco.ro


CLUJ - Str. Vasile Lupu Nr 36 , Tel: 0264/ 406 234; e-mail: cluj@adecco.ro


IASI - Bld. Tutora Nr. 4, bl. B4 scara D, Tel: 0232 / 206 120; e-mail: iasi@adecco.ro


ORADEA - Str. Tudor Vladimirescu Nr 26; Tel.: 0040 - 727 735 160 e-mail: oradea@adecco.ro


PITESTI - Str. Fratii Golesti Nr. 57, etaj 2; Tel: 0248 / 612 303; e-mail: pitesti@adecco.ro


PLOIESTI - Str Mercurului Nr 1, Tel: 0244/ 519 320; e-mail: ploiesti@adecco.ro


SIBIU - Str. Vasile Milea Nr 11, Ap 57, Tel: 0269 / 206 450; e-mail: sibiu@adecco.ro


TIMISOARA - Str. Popa Sapca Nr. 12 tel: 0256/ 432 211; e-mail: timisoara@adecco.ro