HR Customer Service Associate

Xerox

10-06-2016 | EXPIRA LA 10-07-2016

Job expirat

RESPONSABILITATI

Your Career Path

You want to work in HR? You now have the possibility to do this, in a top HR Outsourcing Services global company.

The HR Customer Service Associate position enables all candidates to acquire a wealth of international HR knowledge within the company training they receive in the first months.

The HR Customer Service Associate will be able to use this knowledge in order to expand their HR experience and perform operational daily tasks.

No previous HR experience is mandatory. Your strong motivation to start a career in the HR area is key to starting your collaboration with us.

Our Contact Center team is looking for new members who are passionate and enthusiastic, willing to learn and to specialize in Human Resources.

Your Mission in our project

Your role in our Contact Center team is to offer HR support, information and guidance to our clients – UK employees. In a multinational environment, you will act as interface to our clients, by developing a strong background of HR knowledge and experience.

Your General Responsibilities

- Responding to Phone and E-mail queries on various areas of HR (e.g.: company policies, procedures)
- Informing employees about services available and assessing employee needs.
- Assists employees and managers in the completion of appropriate forms, navigation of HR systems
- Gathering information, investigating/resolving employee queries
- Communicating appropriate options for resolution in a timely manner.
- Maintaining databases and employee records handling highly confidential material and provides information to employees/HR on matters pertaining to personnel forms and records.

Are you ready to join us?

We are looking to fill this position as soon as possible. Please apply only in the nature specified. We thank everyone for applying, however only successful candidates will be contacted for an interview. You can apply online through Ejobs or send your application in English directly to recruitment.ro@xerox.com with the title “HR Customer Service Associate”


CERINTE

All we need from you consists in:

• Very good Verbal and Written English Skills (from B2 upwards).
• Strong Verbal and Written Communication skills
• Willingness to learn and specialize in HR policies, procedures, employee record platforms, Customer Service area.
• Experience with Microsoft Office applications
• Interest in starting a career in a multinational team

Bring your skills into our team and leave the rest with us. We have prepared an extensive Training Program (3 months) and the best support network (Coaches, Trainers, Supervisors, amazing team colleagues), for you to become fully prepared and specialized in your new job.


BENEFICII OFERITE

We offer you a competitive salary, performance based rewards and multiple company benefits


DESCRIEREA FIRMEI

With sales approaching $23 billion, Xerox (NYSE: XRX) is the world’s leading enterprise for business process and document management. Its technology, expertise and services enable workplaces – from small businesses to large global enterprises – to simplify the way work gets done so they operate more effectively and focus more on what matters most: their real business. Headquartered in Norwalk, Conn., Xerox offers business process outsourcing and IT outsourcing services, including data processing, healthcare solutions, HR benefits management, finance support, transportation solutions, and customer relationship management services for commercial and government organizations worldwide. The company also provides extensive leading-edge document technology, services, software and genuine Xerox supplies for graphic communication and office printing environments of any size. The 140,000 people of Xerox serve clients in more than 160 countries.