Job expirat
The person should know what to write while utilizing web communication, ability to manage difficult customer situations, be able to quickly recognize signals of a disgruntled customer and be able to respond without getting angry.
-First class organisational skills - Potential large volumes of data to be entered.
-Detail oriented- Data entry must be accurate
-Flexible and pro-active - Willing to learn new programs, tasks and skills. Ability to adapt to change, meet the changing demands of the work environment, any delays or other unexpected demands.
-Works well under pressure - Timely entry of important data. High throughput-able to work quickly, but not at the expense of accuracy
-Common Sense approach to tasks.
-Self motivated, able to work on own initiative
-Target focused.
-Good team player.
-Good PC Skills
- Basic computer knowledge/technological skills- the person should be adept in using search tools, browsers and also email features
-Excellent Communication Skills
- Ability to communicate effectively and professionally with clients at all levels within the organization. Client – focused.
- Good oral communication skills in German- fast and correct typing, ability to create grammatically correct responses without any spelling errors.
With sales approaching $23 billion, Xerox (NYSE: XRX) is the world’s leading enterprise for business process and document management. Its technology, expertise and services enable workplaces – from small businesses to large global enterprises – to simplify the way work gets done so they operate more effectively and focus more on what matters most: their real business. Headquartered in Norwalk, Conn., Xerox offers business process outsourcing and IT outsourcing services, including data processing, healthcare solutions, HR benefits management, finance support, transportation solutions, and customer relationship management services for commercial and government organizations worldwide. The company also provides extensive leading-edge document technology, services, software and genuine Xerox supplies for graphic communication and office printing environments of any size. The 140,000 people of Xerox serve clients in more than 160 countries.
