Customer Service Representative with Italian - Galati

Webhelp Romania

12-06-2013 | EXPIRA LA 12-06-2013

Job expirat

RESPONSABILITATI

Responsibilities:

- Process documents for a travel company (verification of contracts, writing texts, final verification of records);
- Data input;
- Follows internal procedures and uses different software applications;
- Meets the clients’ quality expectations;
- Check to ensure that appropriate changes were made to resolve customers' problems.


CERINTE

Required Profile:

- Italian proficiency (both written and speaking);
- Customer oriented person;
- Excellent communication skills (active listening);
- Quick learner.


BENEFICII OFERITE

Benefits:

- Attractive salary and performance bonuses;
- Multicultural working environment;
- Professional opportunities.


DESCRIEREA FIRMEI

WEBHELP SA este un grup francez, specializat in outsourcing-ul relatiei client, care are 16000 de salariati, 33 centre de contact in Franta, Romania, Maroc, Marea Britanie si Algeria.

WEBHELP SA este singurul operator de centre de contact care are certificarile ISO 9001 : 2008 si NF EN 15838 Service Centre de la Relation Client.

WEBHELP a fost clasat pe locul 1 in topul celor mai dinamice 500 de companii din Europa de catre BusinessWeek.

Infrastructura de inalta capacitate si fiabila, atentia pentru calitatea serviciilor si politica de Resurse Umane pozitioneaza WEBHELP in topul celor mai importante companii.