Agent servicii client (Craiova) - perioada determinata 1 luna

CallPoint New Europe

17-06-2013 | EXPIRA LA 19-06-2013

Job expirat

RESPONSABILITATI

CANDIDATUL IDEAL:
Preluarea apelurilor telefonice primite de la clienti/ initierea apelurilor
Rezolvarea diferitelor situatii in timp util
Promovarea produselor si serviciilor
Derularea de diverse alte activitati in vederea atingerii obiectivelor firmei
Pastrarea confidentialitatii informatiilor


CERINTE

Capacitate de analiza si planificare
Capacitate foarte buna de comunicare si relationare
Capacitate rapida de decizie, precum si asumarea responsabilitatii pentru deciziile luate
Rapiditate in actiune, personalitate energica, gandire pozitiva, amabilitate si eficienta
Capacitatea de a lucra in echipa
Persoana dinamica, orientata catre rezultate
Experienta in domeniul de call center este un avantaj


DESCRIEREA FIRMEI

CallPoint powered by TELUS (CallPoint) is a multilingual call center and Business Process Outsourcing (BPO) provider operating in Eastern Europe. The Company has got 1,200 seats across its four delivery centers: Bucharest and Craiova (Romania); Sofia and Plovdiv (Bulgaria). With global delivery capabilities (Guatemala, El Salvador, Philippines, UK, Romania and Bulgaria) our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service – all backed by TELUS, our multi-billion dollar Canadian telecommunications parent. The strength of the CallPoint team is directly linked to the overall success of our company. Building the best team in the industry means setting our sights on being an employer of choice for all.