UPA Solutions is looking for : Call Center Advisor, for one of our client

UPA Solutions

10-10-2014 | EXPIRA LA 09-11-2014

Job expirat

RESPONSABILITATI

UPA Solutions is looking for : Call Center Advisor, for one of our client

Call Center Advisor • with Swedish- located in Targu Mures
Call Center Advisor• with Norwegian- located in Cluj Napoca

JOB REQUIREMENTS
• Ensuring all tasks allocated are dealt with according to procedure.
• Maintaining and enhancing good business relationships with agents, consumers and suppliers.
• Maintaining a commitment to achieving the highest levels of customer service at all times.


CERINTE

SKILLS AND EXPERIENCE
• Travel industry and/or Call Centre experience (desirable)
• Experience working in a customer facing role (desirable)
• Fluency in spoken and written English and Swedish(required)- for Targu-Mures
• Fluency in spoken and written English and Norwegian(required)- for Cluj-Napoca
• Strong communication, interpersonal and client relationship management skills
• Good negotiating and influencing skills
• Team working skills
• Ability to organise and plan effectively and to prioritise tasks in order to manage multiple activities and meet deadlines
• Ability to work under pressure and to tight deadlines
• Willingness and ability to take ownership for decisions
• Initiative to achieve the best result
• Computer literate


BENEFICII OFERITE

BENEFITS
• Motivating salary package including:
o Net salary per month, paid by bank transfer into your nominated bank account twice a month.
o Meals.
o 24/7 private medical insurance within Romania.
o “Friends and family” discounts – you are offered discounted rates for any reservation made using one of our websites.
• TRAINING package.
• Young and professional work environment.
• Opportunity of personal development in an international environment.
• Incentives.
• Flexible working schedule

Please send me your resume at carmen.florea@upasolutions.ro


DESCRIEREA FIRMEI

UPA Solutions este o companie romaneasca ce oferă o gamă largă de servicii printre care furnizarea de servicii de recrutare, selecție de personal și formare profesională.

Compania aflată în continuă dezvoltare are în prezent un număr de 12 colaboratori în patru centre de contact, Bucureşti, Botoşani, Brăila şi Alba Iulia, urmând să deschidă în perioada următoare, noi puncte de lucru. Expertiza echipei din cadrul UPA Solutions în domeniul serviciilor de resurse umane permite companiei noastre să asigure servicii de calitate alături de garanția identificării candidaților potriviți dinamicii companiilor-client.

Pentru mai multe informatii vizitati site-ul: www.upasolutions.ro