Job expirat
• Receiving groups request (from clients around the World) on a daily basis, prioritizing this work accordingly to deadlines and start working on each booking.
• You will be fully responsible for the successful commercial outcome of every booking, taking daily decisions, follow our mark-ups, properties, extra services and the correct operation of the booking once it has been confirmed
• Negotiating with suppliers according to the sales requirements either by e-mail or telephone to make a reservation
• Increasing profit revenue by upselling extra services to 30% of your workload.
• Rate comparison and rates negotiations with Hotels and suppliers
• Negotiations of Terms and Conditions
• Providing suitable alternatives when required and negotiating possible compensations when hotels do not provide the standard of service required
• Replying to clients/prospective clients with in services level agreement
• Dealing with all operational matters once the group has been confirmed such as amendments, pax changes, rooming, pre-forma and follow up of cancellation and payments terms and conditions
• Liaising with Sales, Contract and Accounts departments
• Inputting financial data into systems and documentation as part of the Incoming Reservations procedures
• Focusing in maintaining good relationships with existing clients and obtaining new group business
• Dealing general administration duties required within the role
- Fluent in English and Spanish
- Strong communication, negotiation and client relationship management skills
- Good team player
- Desirable Groups Reservation experience
- Desirable Negotiations experience
- Proactive approach to learn is a must
- Availability to work night
- Income salary;
- Performance bonuses;
- Medical insurance;
- The diversity of the projects;
- Multicultural working environment;
- Professional opportunities.
UPA Solutions este o companie romaneasca ce oferă o gamă largă de servicii printre care furnizarea de servicii de recrutare, selecție de personal și formare profesională.
Compania aflată în continuă dezvoltare are în prezent un număr de 12 colaboratori în patru centre de contact, Bucureşti, Botoşani, Brăila şi Alba Iulia, urmând să deschidă în perioada următoare, noi puncte de lucru. Expertiza echipei din cadrul UPA Solutions în domeniul serviciilor de resurse umane permite companiei noastre să asigure servicii de calitate alături de garanția identificării candidaților potriviți dinamicii companiilor-client.
Pentru mai multe informatii vizitati site-ul: www.upasolutions.ro
