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locuri de munca in BUCURESTI.

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Call Center Business Performance Analyst
  • - Some travel (10
  • - 25%) is required. Knowledge, Skills & Abilities Required Bachelor’s degree from an accredited college, or equivalent experience/combined education, with 2
  • - 3 years of professional experience in call center management and/or quality assurance. Experience initiating process improvements and managing to Service Level Agreements. Strong Interpersonal skills. Ability to professionally interact with internal & external customers on a regular basis. Intermediate computer skills including Microsoft Word, Excel, and PowerPoint. Good written and spoken English Desired skills Lean and/or SixSigma certification (Green Belt) Experience in VBA and/or SQL

1 post disponibil (14 aplicanti)

16-07-2014 BUCURESTI
Customer Service Representatives – French speaker (Full...
  • - Knowledge, Skills, and Abilities Technical (IT) Education Call centre/customer service experience Procedure Knowledge Help desk procedures Excellent aptitude for technical troubleshooting and problem solving System Knowledge: Microsoft office applications Basic knowledge on OSX & Linux Knowledge of computer software and hardware Skill Set Enthusiasm for passing on technical knowledge and experience Excellent product and general technical knowledge Ability to work unsupervised Good communication skills (oral/written) in English & 2 other languages Keyboard skills: accurate and relatively swift typing Ability to extract pertinent information from that given by customers and to succinctly and accurately describe the issue or complaint. Basic complaint and conflict resolution skills.

1 post disponibil (6 aplicanti)

16-07-2014 BUCURESTI
Customer Service Representatives – Italian speaker (Ful...
  • - Knowledge, Skills, and Abilities Technical (IT) Education Call centre/customer service experience Procedure Knowledge Help desk procedures Excellent aptitude for technical troubleshooting and problem solving System Knowledge: Microsoft office applications Basic knowledge on OSX & Linux Knowledge of computer software and hardware Skill Set Enthusiasm for passing on technical knowledge and experience Excellent product and general technical knowledge Ability to work unsupervised Good communication skills (oral/written) in English & 2 other languages Keyboard skills: accurate and relatively swift typing Ability to extract pertinent information from that given by customers and to succinctly and accurately describe the issue or complaint. Basic complaint and conflict resolution skills.

1 post disponibil (5 aplicanti)

16-07-2014 BUCURESTI
Customer Service Representatives – Spanish speaker (Ful...
  • - Knowledge, Skills, and Abilities Technical (IT) Education Call centre/customer service experience Procedure Knowledge Help desk procedures Excellent aptitude for technical troubleshooting and problem solving System Knowledge: Microsoft office applications Basic knowledge on OSX & Linux Knowledge of computer software and hardware Skill Set Enthusiasm for passing on technical knowledge and experience Excellent product and general technical knowledge Ability to work unsupervised Good communication skills (oral/written) in English & 2 other languages Keyboard skills: accurate and relatively swift typing Ability to extract pertinent information from that given by customers and to succinctly and accurately describe the issue or complaint. Basic complaint and conflict resolution skills.

1 post disponibil (6 aplicanti)

16-07-2014 BUCURESTI
Customer Service Representatives – Dutch speaker (Full-...
  • - Tasks Provide 1st level trouble
  • - shooting Provide pre
  • - sales information about our products Support customers in the optimal usage of our products Communicate via phone, e
  • - mail & Social Media platforms Knowledge, Skills, and Abilities Technical (IT) Education Call centre/customer service experience Procedure Knowledge Help desk procedures Excellent aptitude for technical troubleshooting and problem solving System Knowledge: Microsoft office applications Basic knowledge on OSX & Linux Knowledge of computer software and hardware Skill Set Enthusiasm for passing on technical knowledge and experience Excellent product and general technical knowledge Ability to work unsupervised Good communication skills (oral/written) in English & 2 other languages Keyboard skills: accurate and relatively swift typing Ability to extract pertinent information from that given by customers and to succinctly and accurately describe the issue or complaint. Basic complaint and conflict resolution skills.

1 post disponibil (2 aplicanti)

16-07-2014 BUCURESTI
Consilier formare profesionala
  • - persoana tanara si entuziasta
  • - seriozitate si orientare catre client
  • - prezenta agreabila
  • - cunoasterea pachetului MS Office
  • - fluenta in discutiile telefonice si la birou

2 posturi disponibile (28 aplicanti)

Confidential 16-07-2014 BUCURESTI
Agent telesales- agribusiness
  • - EXPERIENTA ANTERIOARA IN PROMOVARE TELEFONICA
  • - TELESALES
  • - absolvent studii medii, student, absolvent studii superioare
  • - voce placuta, abilitati de comunicare si negociere
  • - seriozitate si perseverenta in atingerea obiectictivelor propuse
  • - disponibilitate imediata
  • - bune cunostinte utilizare calculator

4 posturi disponibile (17 aplicanti)

15-07-2014 BUCURESTI
Customer Service Specialist German Speaker full-time / pa...
  • - Job skills required:
  • - Fluency in German and good command of English is a must
  • - Proactive in solving day to day issues
  • - Excellent communication, analytical and interpersonal skills
  • - Customer centricity
  • - Initiative and innovativeness
  • - Keen to take ownership
  • - Result oriented
  • - Team player
  • - Computer proficiency

3 posturi disponibile (2 aplicanti)

14-07-2014 BUCURESTI
Customer Service Specialist_French/Spanish speaker_Part t...
  • - Fluency in French/Spanish and a good command of English is a must
  • - Proactive in solving day to day issues
  • - Excellent communication, analytical and interpersonal skills
  • - Customer centricity
  • - Initiative and innovativeness
  • - Keen to take ownership
  • - Result oriented
  • - Team player
  • - Computer proficiency

1 post disponibil (6 aplicanti)

14-07-2014 BUCURESTI
Entry level- IT Customer Support
  • - Education:
  • - University graduate in Information Technology / Computer Engineering Experience:
  • - Work experience in IT infrastructure and service delivery is a strong plus Knowledge:
  • - Good knowledge on Support processes
  • - Good knowledge on Workstation support
  • - Basic understanding of the Network topology & network connectivity(LAN/WAN), switching & routing and Server operations
  • - Basic understanding of the voice systems
  • - Call logging tools like Remedy, Supportworks etc Skills:
  • - Technical Skills
  • - MCP (Optional) or CCNA (Optional) Soft Skills:
  • - Problem Solving Skills
  • - Analytical Skills
  • - Strong Customer orientation skills
  • - Good communication skills
  • - Ability to deal with stress of competing priorities and diverging interests within the same immediate time frame
  • - High energy level and be able to effectively work with various cross functional teams
  • - Good command of English

2 posturi disponibile (7 aplicanti)

11-07-2014 BUCURESTI

79 joburi care ti se potrivesc au fost publicate in aceasta saptamana

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Specialist Suport Tehnic Relatii Clienti Business
  • - Minim studii medii, de preferinta in domeniul tehnic
    - Cunoasterea limbii engleze la un nivel avansat
    - O evidenta a inclinatiilor tehnice detinute.
    - Experienta avansata in lucrul cu calculatorul si a pachetului Microsoft Office.
    - Experienta in lucrul cu aplicatiile specifice de retea, Internet, telefonie, televiziune digitala, sisteme de provizionare
    - Reprezinta un avantaj demonstrarea de catre candidat a experientei in cadrul departementelor de relatii cu clienti : Call Center, Customer Service Center, Help Desk etc.

1 post disponibil (69 aplicanti)

10-07-2014 BUCURESTI Alte orase
Call Center engleza
  • - Experienta in call center
  • - telesales;
  • - Cunostinte de limba engleza
  • - nivel PROFICIENT;
  • - Experienta pe un post similar reprezinta un avantaj (vanzare directa, asistenta la vanzare);
  • - Cunostinte bune de operare calculator;
  • - Excelente abilitati de comunicare si negociere;
  • - Seriozitate si perseverenta in atingerea obiectivelor;
  • - Disponibilitate pentru program full time: 14.00
  • - 22.00
  • - luni
  • - vineri

1 post disponibil (15 aplicanti)

09-07-2014 BUCURESTI
Customer Service Analyst with German
  • - Knowledge/Skills/Abilities:
    - Technical awareness in the following: Windows Operating Systems, (Windows XP, Windows 7) Microsoft Office (Office 2007/10);
    - Fluent in German AND English;
    - Strong customer service attitude;
    - Flexible for shift working. Shift pattern in place covering 7:00 a.m. to 8:00 p.m. CET Monday
  • - Friday and on call at weekend, public holidays.

3 posturi disponibile (3 aplicanti)

09-07-2014 BUCURESTI
Inside Sales Agent - English & Russian or German Speaker
  • - 1 year experience in BPO or relevant industry preferred
    - Sales experience with preference in the Telecommunications market is desirable
    - Preference to previous experience in the Air Transport Industry will be a advantage Knowledge and skills
    - Fluency in Russian and with strong verbal and writing skills
    - Have a passion for sales.
    - Possess commercial and business awareness.
    - Be experienced in customer service environment.
    - Possess interpersonal skills in a multicultural environment.
    - Be good at planning and organization.
    - Possess commercial creativity.
    - Be competent in communication, influencing & negotiation.
    - Be a team player.
    - Have customer focus.
    - Be independent and capable of decision making & problem solving.
    -. Possess management skills in a multi
  • - disciplinary matrix management environment.
    - Self motivated “Go Getter” with a “can
  • - do” attitude.
    - Time management and self management
    - Ability to work within tight deadlines and challenging End Users’ expectations.

1 post disponibil (5 aplicanti)

09-07-2014 BUCURESTI
Operator Call Center limba italiana
  • - Abilitati foarte bune de comunicare verbala in limba italiana; Disponibilitate de relocare in Constanta (Candidatii pot proveni din orice parte a tarii!); Cunostinte generale de operare calculator; Punctualitate, spirit de echipa, atitudine pozitiva; Disponibilitate de lucru conform unui program flexibil; Nu este necesara experienta anterioara in call center.

1 post disponibil (33 aplicanti)

09-07-2014 Toate orasele
Senior Telemarketing Specialist
  • - Studii superioare Lb engleza
  • - nivel conversational design script
  • - uri Excel
  • - nivel mediu (pivot tabel, filtru avansat) bune cunostinte Project Management min. 2 ani pe o pozitie de team
  • - leader / supervisor/ PM in Call Center outbound / Call Center telesales Management (competente/ aptitudini de coordonare si leadership) people management abilitati recrutare si selectie abilitati setare obiective de performanta Calitati personale: creativitate, foarte bune abilitati de relationare & negociere, asertivitate, calitati de copywriter, foarte bune abilitati de time management, curiozitate profesionala, integritate&onestitate. Pozitia presupune 2 saptamani pe luna relocare la Cluj (se asigura transport si apartament in Cluj). Toti candidatii care indeplinesc cerintele de mai sus sunt invitati sa aplice online. Vom contacta numai candidatii cu profil corespunzator pozitiei in maxim 4 saptamani.

1 post disponibil (15 aplicanti)

09-07-2014 BUCURESTI
Department manager - Card Operations
  • - Educational background : University
  • - economics, business
  • - Experience in the field required : 10 years
  • - Expertise in 1) cards issuing (both debit and credit card products
  • - functioning and characteristics) acquiring (POS, ATMs), and loyalty programs; 2)Accounting, Charge
  • - backs, Fraud, cards risk and security and Call center services
  • - Effective relationship with Card Associations, Vendors and Providers
  • - Participated in products implementation (Visa, MasterCard)
  • - Good knowledge of Card Associations operating regulations and NBR regulations.
  • - Capacity to handle concurrent tasks & short deadlines;
  • - Fast reaction to new requests
  • - Capacity to write/review procedures specific to cards operations
  • - Ability to build and administer the related budget
  • - Project management skills
  • - People management skills
  • - Good command of English;

1 post disponibil (26 aplicanti)

09-07-2014 BUCURESTI
Оператор Call Center
  • - Висше образование (завършено или в процес); Много добри технически умения; Компютърни умения (MS Office: Word, Excel, Outlook, Browser Internet); Български език – напреднало ниво.

1 post disponibil (47 aplicanti)

08-07-2014 BUCURESTI
IT Service Desk
  • - Cunostinete Windows Suite (XP, 7, MS Office) Experienta in relatii cu clientii( call center, vanzari) reprezinta un avantaj Limbi straine: Engleza
  • - nivel mediu Minim 1 an experienta similara, de preferat in cadrul unei companii multinationale.

1 post disponibil (51 aplicanti)

08-07-2014 BUCURESTI
Slot attendant
  • - Studii medii Experienta in domeniu Abilitati excelente de comunicare Persoana placuta, serioasa si sociabila Cunostinte limba engleza
  • - nivel mediu Aptitudini de calcul matematic si operare calculator Disponibilitate pentru lucrul in ture si ore de noapte Experienta similara reprezinta un avantaj

1 post disponibil (19 aplicanti)

08-07-2014 BUCURESTI

79 joburi care ti se potrivesc au fost publicate in aceasta saptamana

  • Alege sa primesti pe e-mail cele mai bune joburi.
Operator call-center
  • - Abilitati de comunicare si negociere,voce placuta,rabdare. Operare PC Studii medii

1 post disponibil (114 aplicanti)

08-07-2014 BUCURESTI
Sei fluente in Italiano?Vuoi lavorare da casa tua?
  • - Per il nostro cliente, Amazon, leader mondiale nel trading online, stiamo cercando Rappresentanti Servizio Clienti. Sei fluente in Italiano, parlato e scritto? Sei in possesso di una connesione Internet rapida (rete fissa)? Hai delle competenze nel lavoro con il PC? (MS Office, e
  • - mail, internet, chat)? Hai delle conoscenze nel trading online? Sei in possesso di un cellular? Hai un posto tranquillo acasa tua da dove puoi lavorare 8 ore?

1 post disponibil (8 aplicanti)

07-07-2014 BUCURESTI Alte orase
Technical Support Representative
  • -University of Polytechnics or Economical Academy (exact sciences), student or graduated;
    -Solid understanding of internet terminology, applications and navigation;
    -1
  • - 2 years of experience in IT field would be a significant plus;
    -Any SIP or VoIP background is a plus;
    -Knowledge of Routers/Firewalls/ Switches is a plus;
    -Willing to work in shifts(night shifts included);
    -Excellent English communication skills, both written and verbal;
    -Excellent customer interaction and telephone skills;
    -Excellent computer skills;
    -Strong analytical and problem solving skills;
    -Strong attention to detail;
    -Self
  • - motivated;
    -Ability to multi
  • - task.

1 post disponibil (4 aplicanti)

07-07-2014 BUCURESTI
Technical Support Representative
  • -University of Polytechnics or Economical Academy (exact sciences), student or graduated;
    -Solid understanding of internet terminology, applications and navigation;
    -1
  • - 2 years of experience in IT field would be a significant plus;
    -Any SIP or VoIP background is a plus;
    -Knowledge of Routers/Firewalls/ Switches is a plus;
    -Willing to work in shifts(night shifts included);
    -Excellent English communication skills, both written and verbal;
    -Excellent customer interaction and telephone skills;
    -Excellent computer skills;
    -Strong analytical and problem solving skills;
    -Strong attention to detail;
    -Self
  • - motivated;
    -Ability to multi
  • - task.

1 post disponibil (4 aplicanti)

07-07-2014 BUCURESTI
Şef Tură Call Center Tehnic - Premium Helpdesk
  • - Studii: Absolvent studii superioare (Politehnică, IT, facultate de profil electronic, etc) Experienţă în muncă: Un an de experienta relevanta in activitatea de suport pentru produse şi servicii Romtelecom. Cunoştinţe, Aptitudini & Abilităţi: Bune cunoştinţe de terminologie tehnică Bune cunoştinţe privind activitatea de lucru Abilităţi de negociere Abilităţi de conducere şi de coaching Folosirea excelentă a protocoalelor de scriere şi comunicare Cunoştinţe foarte bune ale limbii engleze şi române Excelentă cunoaştere a aplicaţiilor MS Office Excelente aptitudini organizatorice şi de comunicare Spirit de echipă, capacitatea de a construi noi echipe Realizarea obiectivelor în limitele de timp specificate Abilitatea de a lucra in conditii de stres Comportament proactiv în ceea ce priveşte Compania şi Departamentul Abilitatea de a lua decizii rapide bazate pe acţiuni Înţelegerea măsurilor şi modelelor operaţionale Disponibilitate pentru deplasarile in interesul serviciului.

1 post disponibil (18 aplicanti)

07-07-2014 BUCURESTI

79 joburi care ti se potrivesc au fost publicate in aceasta saptamana

  • Alege sa primesti pe e-mail cele mai bune joburi.
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