Technical Trainer - Bucuresti

Computer Generated Solutions ROMANIA

26-09-2018 | EXPIRA LA 06-10-2018

RESPONSABILITATI

• Propunerea si implementarea constanta de noi solutii de imbunatatire a indicatorilor pentru care pregatim grupele
• Implicarea directa in lucrul cu personalul pentru atingerea obiectivelor prin : sesiuni de pregatire, asistare in timp real, monitorizare apeluri, oferirea de recomandari,
supraveghere directa pentru grupele de training.
• Asigurarea unui climat bun de lucru si motivarea continua a echipei
• Asigurarea imbunatatirii indicatorilor tehnici ai proiectului, a calitatii troubleshooting-ului agentilor
• Orice alte task-uri asignate de Project Manager


CERINTE

• Cunostinte de limba engleza la nivel avansat;
• Proactivitate;
• Responsabilitate si ownership asupra performantelor;
• Abilitate de a lucra sub stres;
• Abilitati de comunicare excelente;
• Abilitati de prioritizare;
• Team work;
• Acuratete si eficienta in indeplinirea taskurilor;
• Adaptare la schimbari, interne si externe;
• Cunostinte tehnice avansate (Hardware & Software);
• Cunostiinte MS Office avansate: Excel, Outlook, PowerPoint, Word.


BENEFICII OFERITE

Beneficii:

• Asigurare medicala privata;
• Contract pe perioada nedeterminata;
• Dezvoltarea abilitatilor de comunicare si negociere;
• Posibilitatea de a face parte dintr-o industrie dinamica si plina de oportunitati.


DESCRIEREA FIRMEI

CGS is an American outsourcing company, owning one of the largest support centers on the Romanian market. CGS is listed in the first 15 best companies of its kind in the world; meanwhile, our client portfolio includes company in Forbes Top 500, as well as top European companies. We offer extensive training sessions and we stand for promoting people from within: more than 90% of out managers started in our company on entry-level positions.

As an employee of CGS you may choose to have a flexible schedule, with the possibility to work full time or part time according to your availability. We also provide an attractive package (salary, health insurance, performance bonuses, food coupons and other benefits)

In CGS we appreciate performance, involvement, leadership skills, and being a pro-active team member. Join our team: if you think you fit the profile, than we are looking forward to meeting you!

www.cgsinc.com

Learn more about our Privacy Policy for the purpose of GDPR by clicking the link:

http://romania.cgsinc.com/wp-content/uploads/2018/05/CGS-GDPR-Candidate-privacy-policy-RO.pdf