Technical Customer Service Support - German Langage

QS Quacquarelli Symonds

24-10-2014 | EXPIRA LA 23-11-2014

Job expirat

RESPONSABILITATI

QS unisolution is a young, international company with offices in Stuttgart, London and Bucharest. We provide innovative IT solutions in the field of higher education which are already being used by over 300 institutions worldwide. We support providers of education in optimising their organisation and work processes. We similarly help to strengthen market position through online education portals, marketing tools, highly advanced CRM products and procedures for the electronic transfer of data.

If you share the our enthusiasm for the challenging field of education and you would like to help us develop further into a globally recognized market leader providing innovative software solutions in higher education, we are looking to fill the following position in our Bucharest office with immediate start.

QS Unisolution is part of the QS Quacquarelli Symonds.

For more information about us, please visit

www.qs.com or

www.qs-unisolution.com

Your assignments
 Supporting Project Manager with system customization (in database and backend) and product management
 Prioritization and processing of client requests
 Responsible for Technical Support and System Healthchecks
 Applicant Support
 User Helpdesk and User Training


CERINTE

 IT / Project / Customer Services experience
 Good skills in SQL and relational databases
 Very good knowledge of MS-Office programs
 Fluent German, in word and in writing
 Independent and structured method of working

Further beneficial
 Fluent English, in word and in writing
 PHP and Javascript skills
 Having spent part of your studies or working career abroad
 Previous experience with CRM tool


BENEFICII OFERITE

What we offer
 A challenging and fascinating product in the international market of education
 An international team with a flat hierarchy and creative atmosphere
Training and travel opportunity in Germany
Motivating salary package


DESCRIEREA FIRMEI

The higher education industry is a growing market and QS has established itself as the global leader in higher education events and intelligence. We provide recruiting platforms for Business Schools, Universities and employers to meet with talented individuals, for their academic programmes and career development. We deliver solutions for the world’s leading universities, business schools and global higher education community. We also offer services ranging from consultancy to professional services, software solutions and publishing. Almost 20 million people visit our websites each year and in excess of 200,000 register to receive information on opportunities to reach their educational and career goals worldwide.