Research Analyst - French and English speaker

WNS Global Services (Romania)

04-06-2013 | EXPIRA LA 04-07-2013

Job expirat

RESPONSABILITATI

Tracks and captures news and financial information, performs analyses of market conditions and forecasts under the direction of a senior Marketing Research Analysts.
1. Driving operational excellence
Tracks global retailers for news, operational and financial data;
Updates database with most recent findings and figures;
Tracks a designated portfolio of retailers in the press and summarizes findings in short articles;
Collects and analyzes performance and financial data;
Applies standardized financial forecast models for key retailers;
Performs occasional on-field visits to retail stores and summarizes key observations in comprehensive reports;
Develops detailed knowledge on key retail markets, channels, and retailers;
Develops presentations and showcases findings;
Performs Quality Control processes in accordance with set guidelines.

2. Quality Assurance
Ensures process KPIs (Key Performance Indicators) are met for his/her area of competency;
Communicates any service delivery issues, deviations or potential delays in achieving KPIs to the manager;
Adheres and follows the Standard Operating Procedures specified for the process;
Functions as per QMS procedures;
Ensures quality targets laid out are met for the processes owned;
Identifies areas for improvement in processes & informs the management to obtain approval to implement change.


CERINTE

- Excellent command of French and English both spoken and written
- Finance Graduate. Knowledge and/or exposure to international finance regulations
- Proficient with MSO, mainly Excel. MSO Access is a plus
- Accurate and detail oriented. Understands and handles numeric data with ease
- Is able to identify and communicate data and insights that are relevant to clients
- Self starter
- High problem-solving skills, thrives under pressure
- Creative, imaginative and out-of-the-box thinking.


BENEFICII OFERITE

Are you looking to be part of a global team, pro-actively working with customers, do you appreciate teamwork with people from different cultures, are you dedicated to operational excellence?

Then please come and join our team!


DESCRIEREA FIRMEI

WNS Global Services is a recognized leader in business process outsourcing (BPO). Our proposition is simple: We deliver value to our clients by bringing operational excellence and deep industry and functional knowledge to their critical business processes.
We serve several industries, including travel, insurance, financial services, healthcare, professional services, manufacturing, distribution and retail. We also provide essential corporate functions, such as finance and accounting, human resources (payroll and benefits administration), research and analytics.
Are you looking to be part of a global team, pro-actively working with customers, do you appreciate teamwork with people from different cultures, are you dedicated to operational excellence? Then please come and join our team!