Process Analysis and Improvement Manager

eMAG.ro

25-05-2015 | EXPIRA LA 24-06-2015

Job expirat

RESPONSABILITATI

• Company: eMAG
• Location: Bucharest, Romania
• Job Status/Type:Full Time
• Industries: Internet
• Career Level: Middle/Senior
• Starting date: As soon as possible

Role
Analyses processes, creates process maps, identifies bottlenecks and comes up with targeted projects using Lean methodology; supports the planning and implementation for proposed projects and acts as a change agent. Creates reports for monitoring the relevant KPIs.

Responsibilities
• Data collection and analysis in order to identify process improvement opportunities;
• Prioritizes projects based on customer experience improvement and benefit : cost ratio;
• Brainstorms and interacts with departments to discuss potential ideas and develop tangible improvement plans;
• Coordinates continuous improvement projects involving Team Leaders and operators;
• Introduces Root Cause Analysis as a standard tool for identifying causes and devising solutions;
• Produces and controls improvement plans with timescales, providing necessary updates through regular reports;
• Creates and implements best practices and standard work routines;
• Supports the development of a culture which promotes daily problem elimination;
• Supports the decision making process through regular KPI reports, weekly and monthly;
• Provides training in Lean Methodology for projects teams;


CERINTE

• Educated to a Degree level;
• Demonstrable knowledge of Lean Manufacturing tools and techniques;
• Previous exposure to change management processes;
• Strong numerical and analytical skills;
• Excellent communication skills;
• Facilitation and negotiation skills;
• Previous exposure to WMS.


BENEFICII OFERITE

• Competitive salary package;
• Attractive additional benefits policy;
• Integration program in a professional, young & dynamic team;
• Having the opportunity to work with the latest technologies;
• The opportunity to work in a pleasant and friendly team, and also a highly professional environment where you will have the chance to learn on a daily basis, and develop your career.


DESCRIEREA FIRMEI

Lansat în 2001 ca un magazin online de sisteme de calcul si produse de birotica, eMAG se numara printre creatorii pietei de comert electronic din România. Adaptarea permanenta a serviciilor la realitatile pietei sii orientarea catre client au propulsat si au mentinut eMAG în pozitia de lider constant al pietei.

eMAG are un portofoliu în care se regasesc atât produse si solutii IT si de comunicatii, cât si echipamente electronice si electrocasnice, oferta sa extinzându-se permanent. Compania opereaza magazinul www.emag.ro precum si sapte showroom-uri deschise în Bucuresti, Iasi, Ploiesti, Cluj, Timisoara, Constanta si Craiova.

In cei 9 ani de activitate, echipa eMAG a crescut in ritm alert, ajungand in prezent la un numar de aproximativ 300 de angajati. eMAG sustine in continuare dezvoltarea fortei de munca din Romania, oferind locuri de munca de inalta specializare, intr-o piata in plina evolutie.