Operations Team Leader

Metro Systems Romania S.R.L

26-01-2016 | EXPIRA LA 25-02-2016

Job expirat

RESPONSABILITATI

- Assures good preparation of projects and keeps deadlines feasible
- Communicates with customers to assess customer satisfaction level about services and products
- Organizes work according to the application support life cycle
- Keeps professional contacts with the IT professionals of the customers
- Acts as representative for any work related escalation or change request
- Strives for work efficiency and effectiveness, initiates improvements, participates at work related strategies
- Responsible to ensure up-to-date work procedures and operation documentation
- Actively supports the development of the team members
- Assesses and communicates periodically the evolution of team members (establishes personal targets & follows them up)
- Coordinates, provides functional guidance, supervision and support to the team
- Monitors team performance and activity
- Acts as a channel of communication between the team and the Department Manager
- Has the ability to motivate people, by understanding what is important for each team member
- Participates in recruitment interviews, resource planning and employee evaluations


CERINTE

Very good command of English
Degree in Computer Science or comparable qualification
Experience in coordination of teams / projects
Good knowledge of networking & operating systems
Good knowledge of relational databases
Excellent analytical skills
Ability to structure new / unknown topics and handle multiple tasks
High competency to solve problems
Practical experience in the coordination of business and IT people
Ability to manage own time, to prioritize effectively and to meet tight deadlines
Strong coaching, motivational and people skills
Strong organizational, planning, and communication skills are required
Intercultural competence
Retail knowledge would be a plus


BENEFICII OFERITE

Opportunity to learn and work with a variety of technologies
Trainings (technical, soft skills, business, English) Multicultural,
Agile environment that encourages new ideas and innovation
Flexible working time
Lunch tickets or other type of deductible benefit by choice
Medical subscription
Life insurance
Fitness centers discounts
Minibus transfer for the daily commuting to work
Sports activities & other company events
Free Bookster account And…fresh orange juice, free coffee, fresh fruits


DESCRIEREA FIRMEI

We, the MGI METRO Group Information Technology GmbH, are the IT-Provider for the METRO Group. The METRO Group is one of the worldwide largest trading groups. In 31 countries 290.000 employees earn a turnover of about 64.3 Billion Euro. In Romania METRO Group is represented besides us by our sales divisions Metro Cash & Carry and Real Hypermarkets.

MGI - Leading edge in Information Technology
Be part of the best- Join us!

In Bucharest we conduct one of our ambitious Software Development Centers. We are responsible for the development of our outstanding Oracle based Merchandise Management System and our excellent Data Warehouse. In addition we run one of the biggest SAP installations in retail and one of the most important Networking Portals connecting all our employees around the globe. We are looking for ambitious and creative team players, who possess drive, initiative and enthusiasm to expand our location in Bucharest.