Job expirat
Hewlett Packard¿s Customer Relationship Management is the solution built on Siebel for Marketing, Sales, and Call Centre processes in Europe, Middle East and Africa.
Job Description:
CRM Operations staff work for one or more European HP CRM teams, and are responsible for data quality and maintaining/updating the customer/sales hierarchy, servicing the local Sales, Marketing, Sales Compensation and Call Centre teams.
¿Manual validation of duplicate/matching records
¿New Account record creation
¿Contact re-qualification
¿Mail returns processing
¿Account hierarchy investigation and processing
¿Sales Team maintenance
Qualifications:
Minimum one years office work experience
Fluent in English + one of French, German, Italian, Dutch, Swedish, Finnish, Danish, Norwegian
PC and Microsoft Office (Excel, Powerpoint) tools knowledge
Prior Siebel/CRM experience is a plus, but not required as full training will be provided
Key Skills:
Ability to work as part of a remote/virtual team
Excellent communication/presentation skills
Strong motivation, good eye for detail, high degree of accuracy
(Internal) Customer service mentality
Attractive salary package and supporting environment
Should you speak fluent English and have good command of second foreign language (German / French / Dutch / Italian / Swedish / Finnish / Danish / Norwegian), please do not hesitate to contact us personally at the phone number below:
Tel: +40 21 310.39.71 Fax: +40 21 312.58.29
For more information, send your CV to mirela@apt.ro or apply directly on the site www.aptjob.ro.
