Job expirat
IT technical support officers are mainly responsible for the smooth running of computer systems and ensuring users get maximum benefits from them.
Individual tasks vary depending on the size and structure of the organisation, but you’ll generally need to:
• install and configure computer hardware operating systems and applications
• monitor and maintain computer systems and networks
• talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
• troubleshoot system and network problems, diagnosing and solving hardware or software faults • replace parts as required
• provide support, including procedural documentation and relevant reports
• follow diagrams and written instructions to repair a fault or set up a system
• support the roll-out of new applications
• set up new users’ accounts and profiles and deal with password issues
• respond within agreed time limits to call-outs
• work continuously on a task until completion (or referral to third parties, if appropriate)
• prioritise and manage many open cases at one time
• rapidly establish a good working relationship with customers and other professionals, such as software developers • test and evaluate new technology
• conduct electrical safety checks on computer equipment
• Macro/Advanced Excel knowledge
At least 2 years’ experience working in IT support
• Hard-working and determined person looking to grow within a Fintech
www.activrecruitment.ro
Servicii de recrutare si selectie personal, executive search, head-hunting, evaluare psiho-profesionala, outplacement si consultanta in domeniul resurselor umane. Servicii personalizate, pentru a se potrivi cu fiecare dintre cerintele specifice ale partenerilor nostri.
Ceea ce ne diferentiaza de concurenta este pasiunea pentru domeniul resurselor umane!
