IT Support – second level – English, French

BRD - Groupe Societe Generale

20-08-2014 | EXPIRA LA 19-09-2014

Job expirat

RESPONSABILITATI

The IT second level support role is under CIO supervision and the activity is linked to IT operations.
The IT Engineer will have the following role:
• Understand SG EBS IT environment complexity, different central and local teams functions
• Incident and problem management
• Second level windows servers and workstations management
• Second level SQL Server administration and regular management
• Execute administration tasks : server installation, configuration, SQL queries validation
• IT Service request management
• IT Change management : participate on Change Advisory Board, schedule the production plan and install deliverables (SQL scripts, and jobs, software packages)
• Coordinate with the external teams (central IT or local subcontractors) to solve the users issues and to apply IT local standards and IT security rules
• Coordinate external teams to ensure material, software and configuration to be delivered in time for the SG EBS employees (workstation, phone, windows account, mailbox, access rights on IT resources, access rights on applications)
• Document any new process or existing process changes
• IT capacity planning: inform the CIO about the hardware, licences, network bandwidth provisioning plan, escalate the issues
• Keep permanent contact with the SGEBS staff to proactive detect and solve incidents
• Be in contact with the project managers to understand technical requirements and to be part of the projects, propose technical solution in accordance with the project requirements.


CERINTE

Windows Server administration and support
MS SQL server administration and support
SQL language, stored procedures, table creation, indexes
User account management under AD 2008 on local dedicated OU
Workstations manual configuration ; automatic configuration through GPOs, patching
MS Office 2003, 2007 et 2010 : Word, Excel, PowerPoint, Access (+VBA)
Outlook client local configuration : manual, GPO
Network : WAN, LAN, vLAN, NAT, routers, switches, firewall, load balancing
Windows other servers environment: Active Directory, Exchange, Blackberry
Virtual environment: CITRIX, VDI, Virtual desktop
Blackberry terminal configuration
Manage security groups, access rights
Firewall filtering rules, routes openings, NAT


DESCRIEREA FIRMEI

BRD - Groupe Societe Generale este a doua banca romaneasca, dupa activele bancare.

Cu o capitalizare de 3,5 miliarde euro la sfarsitul lunii aprilie 2006, BRD - Groupe Societe Generale detine prima pozitie, conform acestui indicator, intre societatile din domeniul financiar, listate la Bursa de Valori Bucuresti si a doua pozitie dupa acelasi nivel al capitalizarii bursiere daca luam in considerare toate companiile listate la BVB, indiferent de domeniu.