01-04-2018 | EXPIRA LA 01-04-2018
Job expirat
Responsibilities:
• Provides generalist HR advice and guidance, acting as the first point of contact for employee where self-service is either unavailable or where the query cannot be resolved through the self-service channels available;
• Is responsible for processing HR administration activities using the reference materials available across a range of specialisms, supporting direct customer facing queries;
• Collects and verifies supporting documentation from employees and line managers in order to initiate/ complete HR transactions;
• Analyses customer requests and determines where queries require specialist support or escalation to appropriate parties;
• Executes administrative and transactional processes across the scope of service provided, using online tools, systems and applications;
• Monitors own performance against service standards, established SLAs and KPIs, to ensure that a professional, efficient and quality service is consistently provided to customers.
Requirements:
• Bachelor's Degree in a relevant area;
• Experience in customer support;
• Minimal experience in HR is an advantage;
• Knowledge of English (medium), Russian and Ukrainian (advanced).
• Customer-oriented;
• Advanced Microsoft Office skills;
• Verbal and written communication skills on different audiences.
Benefits:
• Fixed salary + bonuses;
• Meal tickets;
• Training;
• Medical insurance; etc.
Details at 0755099517.
Professional, lider pe piata agentiilor de Resurse Umane din Romania, ofera clientilor sai servicii complete in domeniul resurselor umane: recrutare, testare, selectie si plasare de personal, administrare de personal, executive search, evaluare de personal, assessmnet & development centers, audit organizational si training.
Pastram confidentialitatea si tratam cu profesionalism fiecare candidatura.
Site: www.professional.com.ro
Sediul central:
Bucuresti
B-dul. Alexandru Ioan Cuza, nr. 4, Sector 1
Filiale:
Brasov, Cluj-Napoca, Craiova, Iasi, Ploiesti, Timisoara.
Rep Moldova - Chisinau
MD-2068, Chisinau, str. Miron Costin nr. 7, biroul 404
Bulgaria - Sofia
Sofia 1000,B-dul Vitosha, nr.66, etaj 4
