Job suspendat de catre administratorul site-ului
Your task is to provide client specific software support to travel agencies and airlines customers
You will handle incoming phone calls, web-submits and e-mails received.
You will diagnose, troubleshoot and solve 1st level Help-Desk issues
Outbound calls to customers and vendors will be necessary to provide them feedback and solutions on their specific problems.
You are fluent in Italian
You have a good command of English
You feel comfortable with PC and Microsoft office package
You have a first experience in an travel agency or a call center environment
You are stress-resistant and multi-tasking.
This function is a full time function (40h/week)
TechTeam is a multinational outsourcing company with headquarters in Detroit, USA. We are present in Romania since February 2004 and we are successfully growing; recently Tech Team took over one of the top 5 software outsourcing companies in Eastern Europe: the Romanian company Akela Informathique.
Thus, we become one of the few global companies that can provide the full chain of IT Outsourcing Services from a single source, covering areas from consulting and system integration through to the management and support of IT infrastructures, customer environments and software development outsourcing.
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