Job suspendat de catre administratorul site-ului
Your task is to provide specific software support to travel agencies and airlines customers
You will handle incoming phone calls, web-submits and e-mails received
You will diagnose, troubleshoot and solve 1st level Help-Desk issues
Outbound calls to customers and vendors will be sometimes necessary, in order to provide them feedback and solutions on their specific problems
This function is a full time function (40h/week) that requires also night shifts.
You are fluent in GERMAN + ENGLISH
You feel comfortable with PC and Microsoft office package
Travel agency or call center environment experience is highly desirable
You don’t have specific experience but you graduated Geography&Tourism University
Competitive salary&benefits package
Tailored and ongoing trainings
Professional working environment
TechTeam is a multinational company with core competencies in the help desk and IT outsourcing areas. With headquarters in Detroit, USA , TechTeam is currently present in Belgium, Germany, United Kingdom, Sweden and Romania, providing support services for Global and local companies.
Romanian subsidiary has successfully grew in last 2 years having 500+ employees providing client support services in more than 20+ languages. Specialists or just starting a STRONG career, PEOPLE are the most important factor of our SUCCESS.
Join our Team today!
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