Job suspendat de catre administratorul site-ului
Your task is to provide client specific software support to travel agencies and airlines customers.
- You will handle incoming phone calls, web-submits and e-mails received.
- You will diagnose, troubleshoot and solve 1st level Help-Desk issues
- Outbound calls to customers and vendors will be necessary to provide them feedback and solutions on their specific problems.
- This function is a full time function (40h/week).
- You are fluent in English
- You have experience in a travel agency as an ticketing agent or in tourism domain
- You feel comfortable with PC and Microsoft office package.
TechTeam is a multinational outsourcing company with headquarters in Detroit, USA. We are present in Romania since February 2004 and we are successfully growing; recently Tech Team took over one of the top 5 software outsourcing companies in Eastern Europe: the Romanian company Akela Informathique.
Thus, we become one of the few global companies that can provide the full chain of IT Outsourcing Services from a single source, covering areas from consulting and system integration through to the management and support of IT infrastructures, customer environments and software development outsourcing.
.jpg "TechTeam Global SRL")