FIELD OPERATIONS SPECIALIST - ORACLE UNIVERSITY

Oracle Romania

06-03-2009 | EXPIRA LA 12-03-2009

Job expirat

RESPONSABILITATI

Supports the efficient operations of Oracle University EMEA through data entry, customer care functions and other back office support activities.

RESPONSIBILITIES:

Act as primary backoffice support for one or more OU countries
Manage the enrolment process for customer orders, including review and data entry
Direct contact with customers and sales reps to address order entry issues
Monitor and maintain email and web queues
Run, analyse and distribute various reports to the business
Place orders for supplies based on upcoming business
Additional projects, as needed
Operate in line with Oracle policies and procedures


CERINTE

Supports the efficient operations of Oracle University EMEA through data entry, customer care functions and other back office support activities.

RESPONSIBILITIES:

Act as primary backoffice support for one or more OU countries
Manage the enrolment process for customer orders, including review and data entry
Direct contact with customers and sales reps to address order entry issues
Monitor and maintain email and web queues
Run, analyse and distribute various reports to the business
Place orders for supplies based on upcoming business
Additional projects, as needed
Operate in line with Oracle policies and procedures


QUALIFICATIONS:

University degree
Computer literate – Windows, MS Office, email and Internet
Experience using online applications for administrative/operational processes
Strong communication skills in English - both written and spoken plus one of the following : Russian, Turkish, German, Danish, Dutch, French, Hebrew, Italian, Croatian/Serbian.
High degree of data accuracy, attention to detail and follow-through
Able to understand business process flows
Occasional work required evenings, weekends and/or holidays, particularly around quarter end.


BENEFICII OFERITE

WHAT WE OFFER:
Considerable investment in employees and their career development (including intensive Induction Training course, IT, product, sales and personal skills development training). Challenging, dynamic and fun working environment. Competitive, performance related salary including excellent benefits.

Please submit your CV in English! Thank you.


DESCRIEREA FIRMEI

CAREERS WITH A GLOBAL DIMENSION

Looking for a career that will let you work with the brightest minds in the industry? Want to be part of a global team that is changing the way the world does business? Consider Oracle Corporation. Oracle is home to 50,000 professionals in more than 100 countries.

Oracle Corporation started as a representative office in Romania in 1995, given the increase in the number of Oracle products users and also to the development of complex projects based on Oracle solutions that required local expertise. Oracle was the first big multinational software company, which opened an office in Bucharest.

The reasons for which Romania has been included as business area in the Oracle EU Enlargement Countries organization are the following:
- the fast growth the Romanian IT & C Sector
- the highly prepared specialists
- the steady economic development

In Oracle Romania you would be working pro-actively with customers and partners to exploit and optimise the capabilities of the Internet via e-business and information flow.

Oracle is teamwork orientated, which means it s easy here to strike up good friendships in a truly multicultural environment (employees interacting with 28 countries / 20 languages).

We are looking for ambitious professionals who are hungry for career progression and its substantial rewards: individuals who appreciate the advantages of working with people from different cultures with the same dedication to teamwork and excellence. We want candidates who possess drive, initiative, enthusiasm, and who are flexible and good team players.

In return, Oracle Romania will provide you, as a professional, with the opportunities and career progression that will shape you both personally and professionally.