Job expirat
Improve, design and develop statistical models to be used in Loyalty and Retention activities in order to develop customer lifetime value;
Design new statistical models or enhances the existing ones with new relevant variables about customer’s behavior;
Work closely with BI team in order to check files and request correction; sets the information flow between departments to optimize results;
Manipulate data bases in order to extract data, perform analyses and create presentation with conclusions and recommendation;
Improve customer selection criteria for CRM campaigns in order to increase success rate; monitor results of the campaigns together with customer experience manager;
Create ad-hoc studies in order to sustain the CRM actions;
Interact with the Analysts from the Commercial Department to optimize the statistical analyses
University degree in Mathematics / Economics/ Statistics/Cybernetics;
2-4 years of experience in a similar position, with solid knowledge on data bases, data mining and processing;
Advanced knowledge of MS Office, SPSS, Clementine, SAS or other analytic software;
Analytical thinking;
Fast learner;
Ability to work independently;
Excellent communication skills;
Excellent problem solving and decision making skills;
Fluency in English.
COSMOTE Romania, member of the Greek-based COSMOTE Group, was launched in December 2005 with the purpose of making mobile telephony accessible to all Romanians. COSMOTE Romania is committed to changing the mobile communications landscape for the benefit of the Romanian consumer by offering competitive services at the most affordable and accessible tariffs. Sharing COSMOTE Greece corporate philosophy, COSMOTE Romania brings to the Romanian market the Group s vision, creativity, commitment and customer centric philosophy. COSMOTE today has the widest presence in South Eastern Europe in mobile telephony, offering its customers clear benefits, quality of service and value for money. COSMOTE Romania is committed to bringing the same level of satisfaction and success to the Romanian market. The company s management team consists of highly qualified experts from the mobile telecommunications industry and key executives from Greece and Romania instilling wealth of technical, commercial and brand development knowledge. COSMOTE Romania is one of the most active employers on the market, expanding its team by 50% from 400 in December 2005 to 600 at the end of August 2006. Under the slogan - Together We Grow- , COSMOTE Romania s employee philosophy is focused on combined professional development and company growth, teamwork, innovation and enthusiasm. For more information, please access www.cosmote.ro.
