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We are looking for a talented polylinguist, with English and Russian, to work in our new Customer Support team. The workload will be carried through writing, so it is essential to be an excellent writer, in both Russian and English.
It is a great opportunity, to work in a tech-driven company. Full of interesting and challenging projects, in a relaxed and friendly environment, our headquarters are in the heart of the city, at Unirii Square.
Responsibilities:
Responsible with helping the customers via e-mail and live chat
Checking data in order to prevent and solve possible problems.
Requirements
Hard skills:
Great written Russian skills (mandatory);
Above average written English skills (mandatory);
Betting and sports knowledge is a plus.
Soft skills:
Excellent communication skills (ability to communicate technical problems concisely and efficiently);
Continuous learning;
Attention to details;
Customer oriented;
Well-organized and able to work with short deadlines;
Team player.
Relevant info:
Previous experience is not mandatory;
The working schedule is of 5 days a week in a rotation system that will cover 2 weekends per month, depending on the workload.
The working hours span between 09:00 AM - 17:00 PM.
More details about the exact schedule will be provided during the interview.
Perks and benefits:
Possibility to work overtime (extra hours are double paid);
Paid taxi
We provide a daily catered lunch
We hold team building activities and office parties throughout the year
Our offices are in the heart of the city, at Unirii Square
You will be part of a young and pleasant work environment
We lighten up our workplace with an entertainment corner (for which - by the way, we’ll expect your feedback & suggestions)
And...don’t forget to share your ideas for our ever-growing, IT library!
Rush your resume at career@everymatrix.com!
NOTE: We will take into account only those candidates who have sent their resume written in English.
BetBrain was founded in 2001, EveryMatrix in 2008. The group has nearly 220 employees in offices in UK, Romania, China, and Malta. The company is profitable, and expanding.
• BetBrain, www.betbrain.com, provides the best possible information on odds available anywhere on the Internet. The service gives the user a chance to find the best odds available on the market from more than 150 bookmakers and betting exchanges from across the globe, covering essentially every sporting event in the world at any time.
• EveryMatrix, www.everymatrix.com, is an independent company which offers high quality solutions to the igaming industry. EveryMatrix does not operate gaming sites, but is concerned with software service and development of the upmost quality at reasonable prices, and built with a primary focus on integration and flexibility. While the EveryMatrix product range work well together as a white label solution, they equally fit well into any other platform, that being in-house or in conjunction with third-party software.
• GamMatrix, www.gammatrix.com, is the complete solution for all egaming requirements. GamMatrix handles a wide range of services, including Vendors Integration, CMS, Payment Processing and Player Handling. The Platform is integrated with more than 30 different Software APIs and is both a flexible and scalable system. GamMatrix is also compliant with EU jurisdictions and has a highly sophisticated role handling and auditing system.
• OddsMatrix, www.oddsmatrix.com, a fully managed sports betting solution to suit the needs for a competitive sports betting offering. OddsMatrix delivers a wide range of sportsbook solutions. Fully managed white-label, hybrid managed and DIY, hosted or API.
