Job expirat
- Provide telephone assistance based on customer requirements and established procedures
- Call management in an efficient, quality standards
- Registration database of the results phone call made
- Actively promote & sale clients services and products
- Empathy and availability
- Managing multiple activities at the same time ( accessing specific software and complete data during the conversation with the customer )
- Ability to find solutions in a short time analytical mind and spirit of initiative.
You will enjoy :
- Great benefits package with a bonus system as your results plus a system of periodic evaluation;
- Opportunity for career development through access to internal opportunities , trainings, regular feedback and coaching from direct managers;
- Advantages and discounts on certain services such as gyms, different other partners;
- Life insurance and medical subscription;
- Flexible working hours;
- Meal Tickets;
- A strong team dynamic and lively environment with many career opportunities in a multinational company;
- Doing business in a young and professional , in a location with the best facilities.
- Excellent communication skills in German - C1 level;
- Willingness and ability to learn quickly information about products and client services;
- Proven sales and persuasion skills;
- Creativity and results orientation ;
- Communication and impact -oriented solutions ;
- Punctual and ability to work in a changing environment ;
- Positive attitude , team spirit and pleasure of working with clients ;
- Experience in the field would be an advantage.
With sales approaching $23 billion, Xerox (NYSE: XRX) is the world’s leading enterprise for business process and document management. Its technology, expertise and services enable workplaces – from small businesses to large global enterprises – to simplify the way work gets done so they operate more effectively and focus more on what matters most: their real business. Headquartered in Norwalk, Conn., Xerox offers business process outsourcing and IT outsourcing services, including data processing, healthcare solutions, HR benefits management, finance support, transportation solutions, and customer relationship management services for commercial and government organizations worldwide. The company also provides extensive leading-edge document technology, services, software and genuine Xerox supplies for graphic communication and office printing environments of any size. The 140,000 people of Xerox serve clients in more than 160 countries.
