Job expirat
Active communication with the customers via phone / e-mail ( incoming calls only)
Providing information to customers according to their needs
Responsible for the entire reservation process
Work with internal database
Data maintenance
Advising clients on further opportunities regarding they order
Solving clients queries in case necessary
Collaboration with other departments and colleagues
Reporting
Fluent in English and German language
Previous experience in services is welcome
Team-player
Very good communication skills
Ability to work under deadlines and stress
Attentive to detail
Problem solver
Positive attitude
Multinational working environment
Opportunities for growing and promoting inside the company
Motivating compensation and benefits package
Dynamic and young team
Founded in 1982, Grafton Recruitment has established itself as a world class provider of recruitment solutions. Grafton has experienced an impressive growth pattern in the last five years. The network has built to a total of 70 branch operations spanning 19 different countries including the United Kingdom, Republic of Ireland, Chile, Czech Republic, Slovakia, Hungary, Poland, Lithuania, Russia, Portugal, France, Austria, Belgium, Turkey, UAE and Romania.