27-05-2015 | EXPIRA LA 26-06-2015
Job expirat
- You will be part of a team that handles inbound & outbound calls
- 95% of time is dedicated to speaking with customers
- Analyze information and develop solutions to meet the customers needs; - Handle all incoming customer e-mails and telephone inquiries and requests in a timely and professional manner
- Participate in team huddles and required trainings
*** If you are considered for a part time role then you must know that the first month of employment should be on a full time basis (as you will go through classroom and on-the-job training)
- Fluency in Spanish and good command of English is a must
- Proactive in solving day to day issues- Excellent communication, analytical and interpersonal skills
- Customer focus
- Initiative and innovative
- Keen to take ownership
- Result oriented
- Team player
- Computer proficiency
Learning & development
Training sessions provided by Company & Client
Knowledge sharing initiatives
Coaching sessions set by the Team Leader
Attractive work environment within a dynamic team
Motivating salary package based on personal achievements
Career development within a multinational company
WNS Global Services is a recognized leader in business process outsourcing (BPO). Our proposition is simple: We deliver value to our clients by bringing operational excellence and deep industry and functional knowledge to their critical business processes.
We serve several industries, including travel, insurance, financial services, healthcare, professional services, manufacturing, distribution and retail. We also provide essential corporate functions, such as finance and accounting, human resources (payroll and benefits administration), research and analytics.
Are you looking to be part of a global team, pro-actively working with customers, do you appreciate teamwork with people from different cultures, are you dedicated to operational excellence? Then please come and join our team!
