Job expirat
RESPONSABILITIES:
- Manages Client relationship through providing daily operational support via telephone and e-mail.
- Acts as one contact to the Client, communicating all relevant information and ensuring customer satisfaction.
- Deals with commercial checks on orders.
- Deals with and coordinates any order prioritization requests with the supply chain organizations to meet client expectations.
- Realizes operational reviews with Client Operational staff.
- Represents an interface with sales, marketing, logistics and all suppliers worldwide.
- Manages all Transaction Processing Activities and finds solutions to raised queries and issues.
- Proactive monitors backlog of orders using different tools and reports and works to avoid escalations.
- Ensures structured and high quality communication related to issues affecting the order backlog.
- Deals with all written or verbal requests from the Clients (inquiries, complaints, etc).
REQUIREMENTS:
- Foreign languages skills: English / German / French / Spanish / Dutch / Portuguese
- Computer skills, MS Office package required.
- Problem analysis and problem solving
- Client relationship capacity
- Previous work experience in client relationships.
- The chance to learn from a team of top professionals and be part of cross-functional team.
- A full-time, permanent job.
Angajatori de TOP este cel mai mare targ de cariera din Romania ce reuneste la fiecare editie peste 90 de companii si 15 000 de vizitatori.
Evenimentul are loc de doua ori pe an – primavara si toamna, la Sala Palatului din Bucuresti.
Pe 26 - 27 octombrie, la cea de-a 13-a ediţie a Angajatori de Top, cele mai active companii de pe piaţa internă au deschise peste 3.000 de oportunităţi de carieră. În cele două zile ale evenimentului, vor participa peste 90 de firme din domeniile: IT&C, outsourcing, FMCG, financiar-bancar, inginerie, retail, audit şi consultanţă.
Oferta angajatorilor acoperă toate domeniile de activitate, iar printre companiile prezente în această toamnă se numără:
IT&C: IBM, Dell, Bitdefender, Vodafone, ENEA, 1&1 Internet Development, Samsung Electronics România, Intel, Microsoft, Bearing Point, Ubisoft, Cegeka, Luxoft, Ixia, Route 66, Infineon, Stefanini, Freescale, TeamNet Collaborate, Endava, Electronic Arts, Microchip, DigitalOptics Corporation, Thales, Star Storage, Oracle, Incrys, Optaros, Pentalog, Amiq.
Outsourcing: Accenture, HP, Computer Generated Solutions, Genpact, Webhelp, Wipro Technologies, Competence Call Center, Carestream, Teleperformace, Studio Moderna, Valoris.
Inginerie: Grup Renault România, Adrem Invest, Schneider Electric, TIAB, SNC Lavalin România, SINIAT
Banking&Finance: BCR, BRD – Groupe Société Générale, Raiffeisen Bank, ING Asigurări de Viaţă, ProCredit Bank, Groupama, UFX Markets, Godwin Austin.
FMCG: JTI, L’Oreal România, British American Tabaco, McDonald's România, Ursus Breweries, P&G, Scandia, Delaco.
Consultanţă: Ernst&Young, TMF.
Retail: Lidl, Rewe Group, OBI, Arabesque.