Customer Service Specialist

Adecco Romania

28-06-2016 | EXPIRA LA 28-07-2016

Job expirat

RESPONSABILITATI

• Develop and maintain constructive and cooperative working relationship with all stakeholders and all customers, ensuring cross-functional alignment
• Ensures fully compliance with local legislation and company's policies (Quality, Safety, Environment, Code of Business Conduct, Performance Management and any other policies)
• Understands the financial and logistics impact of Customer Service in the organization
• Understands the commercial processes and objectives and its relevance for the Order to Cash process and incorporates the commercial strategy
• Understands the interdependence between S&OP, sales and supply chain process, customer service level, working capital, asset utilization and operating cost
• Ensure the execution of the Accounts Receivables process accurately, according to company policies and procedures
• Collaborates with customers and internal stakeholders to streamline the Account Receivable flow and executes related operational tasks following the agreed procedures


CERINTE

Adecco Permanent Placement is looking for its client, a multinational FMCG company, for Customer Service Specialists.

Candidate profile:

Education:
• University Degree
Experience:
• Customer Service Specialist in a multinational environment
Other requirements (competencies, abilities, behaviors):
• Customer empathy
• Excellent communication skills
• Commitment and flexibility
• Excellent cross-functional cooperation and collaboration
• Learning agility and analytical skills
• Conflict management


DESCRIEREA FIRMEI

ADECCO RESURSE UMANE SRL
Romania, Bucuresti, sector 1, str. Dr. Iacob Felix Nr. 28, Etaj 4
Nr. ORCB J40/12364/2003, CUI RO15739037
Capital social subscris si varsat: 392.440 Lei
Nr. autorizatie Agent de Munca Temporara: 17/2005
Autorizatie seria nr. B/ 0000008/25.10.2005
Nr. Operator Date Personale: 15866
Tel: 00 40 21 300 35 46, Fax: 00 40 21 300 35 54
E-mail: office@adecco.ro, Web: www.adecco.ro

ADECCO ROMANIA SRL
Romania, Bucuresti, sector 1, str. Dr. Iacob Felix Nr. 28, Etaj 3
Nr. ORCB J40/4467/2000, CUI RO 13002186
Capital social subscris si varsat: 360.575 Lei
Nr. Operator Date Personale: 15862
Tel: 00 40 21 300 35 46, Fax: 00 40 21 300 35 54
E-mail: office@adecco.ro, Web: www.adecco.ro

BUCURESTI (HQ)- Doctor Iacob Felix Nr. 28, Sector 1, Tel.: 021/300 35 46; e-mail: recrutare@adecco.ro


ARAD - Mihai Eminescu nr. 45, Tel: 0257 / 281 147; E-mail: arad@adecco.ro


BRASOV - Str Petru Rares Nr 10; Tel.: 0040 - 372/70.57.95; e-mail: brasov@adecco.ro


CLUJ - Str. Vasile Lupu Nr 36 , Tel: 0264/ 406 234; e-mail: cluj@adecco.ro


IASI - Bld. Tutora Nr. 4, bl. B4 scara D, Tel: 0232 / 206 120; e-mail: iasi@adecco.ro


ORADEA - Str. Tudor Vladimirescu Nr 26; Tel.: 0040 - 727 735 160 e-mail: oradea@adecco.ro


PITESTI - Str. Fratii Golesti Nr. 57, etaj 2; Tel: 0248 / 612 303; e-mail: pitesti@adecco.ro


PLOIESTI - Str Mercurului Nr 1, Tel: 0244/ 519 320; e-mail: ploiesti@adecco.ro


SIBIU - Str. Vasile Milea Nr 11, Ap 57, Tel: 0269 / 206 450; e-mail: sibiu@adecco.ro


TIMISOARA - Str. Popa Sapca Nr. 12 tel: 0256/ 432 211; e-mail: timisoara@adecco.ro