Customer Service Specialist

Lugera & Makler SRL

07-06-2016 | EXPIRA LA 07-07-2016

Job suspendat de catre administratorul site-ului

RESPONSABILITATI

In our team you will be responsible for:

• Communicate with our external partners like call centers, brokers or banks and exchange reports containing up to date status of client’s requests, purchase, cancellations and policy update requests etc.
• Administering client’s request related to insurance policies they own and answering their questions
• Performing analysis, reports and generating statistics presenting client’s portfolio
• Implementing group products, operational flows and processes according to customers’ needs and company’s politics; permanent negotiation and collaboration with sales and IT departments
• Interpret approved policy contract provisions and translate into business rules for update of policy admin systems
• Monitor and review the quality and accuracy of worked performed by junior team members; take corrective actions
• Prepare reports, presentations and spreadsheets as required by management or sales department


CERINTE

Employment opportunity for those who enjoy helping clients and are not afraid of Excel

- Is client satisfaction really important to you?
- Are you a fan of efficiency, known by others as problem solver and issue fixer?
- Do you like to work with numbers, Excel sheets and reports?
- Do you have a good eye for details?
- Do you like to think and proceed in a structured and organized way?
- Working close to the deadline doesn’t scare you?
- Do you learn and “connect dots” faster than people around you?

If you responded YES to at least 4 from those questions, feel invited to apply for this job by clicking “Apply” button.


BENEFICII OFERITE

• Opportunity to work in the dynamic multinational insurance & pension company where you can have a real impact
• Great team of energized and positive people
• Fair salary and bonus depending on your performance
• Flexible working hours, meal tickets, private medical care and insurance policy
• Great working environment with inspiration room, children room, open and silent space at your disposal


DESCRIEREA FIRMEI

"...Lugera - The People Republic, can I help you?
...enthusiastic and gregarious! ...helpful and present! ...young and
smart! ...ah, almost forgot: also good-looking!...
This is in a nutshell the Lugera - The People Republic team in Romania. Like our
colleagues in the Netherlands, the Czech Republic, Armenia, Poland and
Slovakia, we are a bunch of dedicated, happy people ready to face in a
natural, positive and friendly fashion all your challenges... a bunch of
people at the service of people, unconditionally!
You will find with Lugera - The People Republic the most wonderful HR company,
long-term commitment, full-time dedication on the job, as well as the most
extraordinary parties ever.

Whenever in need of a genuine & devoted long-term partner and friend, call
us! ...You will sense the eagerness in our approach to be flexible, highly
innovative, sharp, non-traditional, supportive and pro- active...! You
will feel we are here for you...!

...Thank you for calling Lugera - The People Republic! ... and paramount important:
THANK YOU FOR BEING THERE WITH US!
Address: 98 Vulturilor Street, Grawe Building, G, 1, 2, 3, 4, district no.
3, Bucharest;
mail to: office@lugera.ro;
Phone: +40 (0)21 3187120, +40 (0)21 3187120, 0800 0800 70 ,0800 0800 70 or
at office@lugera.ro.

In urma furnizarii datelor cu caracter personal, conform legii 677/2001
beneficiati de dreptul de acces, interventie asupra datelor, dreptul de a
nu fi supus unei decizii individuale.
Totodata aveti dreptul sa va opuneti prelucrarii datelor si sa solicitati
stergerea acestora.
Prin inregistrarea acestui curriculum vitae sunteti de acord ca Lugera &
Makler sa prelucreze datele cu caracter personal declarate.
Societate autorizata ca si Agent de Munca Temporara seria B nr. 0000010
din 31.10.2005, inregistrata in Registrul National de Evidenta a Agentilor
de Munca Temporara cu nr. 42."