Customer Service Representative (with Italian)

Global Remote Services SRL

25-09-2014 | EXPIRA LA 25-09-2014

Job expirat

RESPONSABILITATI

Calls management, both inbound and outbound;
Provide support to customers by phone or e-mail
Solve special situations following the existing procedures


CERINTE

Fluency in Italian
Good communication and interaction skills
Problem solving and analytical skills
Customer service orientation
Good PC knowledge (at user level)
An elevated team spirit
A previous call center experience is considered an advantage
Willingness to work in shifts
Experience in call center or sales would be an advantage


BENEFICII OFERITE

Flexible schedule, the possibility to work in shifts
Rewards according to your performance and involvement
Benefits package
Training and professional development at the highest level
A young dynamic and professional team to work with
Complex organizational processes


DESCRIEREA FIRMEI

Global Remote Services, companie experimentata in servicii de call center, iti ofera sansa de a te cunoaste pe tine si pe ceilalti, de a-ti demostra puterea de persuasiune si taria de caracter, de a te integra intr-o echipa tanara si dinamica si de a invata sa ajungi prin propriile forte acolo unde ti-ai propus, oferindu-ti un mediu sigur si stabil in care sa te poti dezvolta in functie de aptitudinile tale.