Customer Service Representative with Czech

GENPACT ROMANIA

05-11-2015 | EXPIRA LA 05-12-2015

Job expirat

RESPONSABILITATI

What are we looking for?

An advanced Czech level is mandatory and you will also need a good level of English to do the job right.
You will work as part of a large and friendly team so it’s important to be a team player.
We like customer management skills as well as a keen eye for details and problem solving attitude.
And we will value your willingness to learn!


CERINTE

What will your job be about?

A Customer Service Representative (CSR) is responsible for providing support for various inquiries as they relate to health services/medical information, regarding medical adverse events and quality complaints. And all this in a prompt, courteous, clear and concise manner!
You will be responsible for solving problems and educating callers about health/medication and procedures. At the same time, as you know the IT systems best, your job will be to update all information there. You will give solutions for all requests and ensure that your clients have the best possible answers and are always happy.


BENEFICII OFERITE

What do we offer?

A long-term career within dynamic and constantly growing multinational environment and a fresh and enthusiastic team.
The promise for unparalleled learning opportunities, adapted to your needs and supporting your growth.
An attractive compensation package including: performance based bonus, meal tickets, life & medical insurance.


DESCRIEREA FIRMEI

Genpact is a global leader in transforming and running business processes and operations.
Our service portfolio includes finance & accounting, banking & insurance, procurement & supply chain, collections & customer service, enterprise application, IT infrastructure management and smart decision services.
Currently over 64,000 employees manage 4,700+ processes in 30+ languages, from a global network of over 70+ operation centers, in 24 countries. We cover multiple industry verticals, such as automotive, banking and finance, insurance, manufacturing, pharmaceuticals, telecommunication, transportation & logistics.

Genpact Europe is present in 4 countries, through 11 delivery centers and with a number of over 3,600 employees. We are offering services in more than 20 languages, for over 50 clients.

That's why we are known to GENerate imPACT.