Customer Service Representative – Bucharest

leoHR

03-01-2017 | EXPIRA LA 02-02-2017

Job expirat

RESPONSABILITATI

leoHR, search & selection division is looking for its client, a reputable multinational company,

Customer Service Representative – Bucharest

Responsibilities:

Supervise the activity made by the logistic provider, in and out transaction.
Accurate preparation of deliveries to the customers.
Deals directly with customers either by telephone, electronically or face to face;
Responds promptly to customer inquiries;
Receives and record in IT system the orders from the clients (restaurants/ filling stations);
Checks and processes the orders received from the client;
Controls the products delivery and solves the problems appeared;
Controls and resolves the quality complaints;
Periodically updates the order form;
Communicate the orders schedule for each client;
Maintains the relationship with the customers;
Manages the specific documents (notices, invoices);
Prepares the invoices for services provided to customers;
Process internal and external customer orders and invoices.
Organise and check annual and periodic stock count.


CERINTE

Requirements:

High School / Bachelor degree;
Very good communication skills;
Customer oriented person;
2-3 years experience in customer service – will be a plus;
Organized person;
Microsoft Office advanced level;
English - advanced level mandatory.


BENEFICII OFERITE

Benefits:

Competitive remuneration and benefits package, based on qualifications and experience;
Promotion possibilities and development of a career plan.


DESCRIEREA FIRMEI

leoHR was born out of a desire to provide adaptable HR solutions for diverse business environments.

leoHR is a new and fresh concept who puts in service for both parties, companies and candidates, its expertise gathered in more than 15 years of human resources multinational consultancy companies and strategic management roles in different national and overseas environments.

leoHR brings a new approach in HR services, coming with a more human touch manner in the search and selection process, soft skills trainings and human resource consultancy. We highly value our customers, both companies and candidates, and our goal is to deliver the high quality services that we’d like to receive from others.

EXCELLENCE … is what we DO !!!

Thank you for visiting www.leoHR.ro for other challenging vacancies