Job expirat
You can also apply by emailing your CV and cover letter to hr@wallethub.com (please mention the position you're applying for in the subject line). We're based in Washington, DC, but most of our team members work remotely from every corner of the world, from the comfort and custom environment that only their own homes can provide. Our team in Romania consists of over 30 individuals.
Responsibilities include:
• Handling customer support (mostly by email): solving requests, answering questions and generally providing an excellent and prompt service for a great customer experience
• Help out in other departments with various tasks: including sorting/identifying candidates to cover HR needs, calling candidates to provide/request extra information and schedule interviews, contribute to content moderation team etc
• Perform administrative tasks (schedule interviews, keep track of events etc)
• Very good spoken/written English skills are a must
• Excellent attention to detail
• Organized, hardworking, reliable
• Experience in online customer service, moderation or translation are a plus
Our offer:
- very advantageous compensation
- raise and advancement opportunities based on periodic evaluations
- the ability to work overtime for added income.
- training provided by our team members
- work from home
Expected work schedule is 45-50 hours/week Monday to Friday. Some overlap with U.S. EST business hours is required, so expect a work schedule that starts in the afternoon.
WalletHub is a high-growth start-up based in Washington, D.C. that is looking for talented, hard-working individuals to help us disrupt personal finance.
More specifically, we are harnessing the power of data analytics and artificial intelligence to build the brain of a smart financial advisor, whose services we’re offering to everyone for free. The WalletHub brain enables users to make better financial decisions in a fraction of the time with three unique features:
1) Customized Credit-Improvement Tips: WalletHub identifies improvement opportunities and guides you through the necessary corrections.
2) Personalized Money-Saving Advice: WalletHub’s savings brain constantly scours the market for load-lightening opportunities, bringing you only the best deals.
3) Wallet Surveillance: Personal finance isn’t as scary with 24/7 credit monitoring providing backup, notifying you of important credit-report changes.
In addition to the valuable intelligence the brain provides, WalletHub is the first and only service to offer free credit scores and full credit reports that are updated on a daily basis absent of user interaction, rather than weekly or monthly and only when a user logs in. Some other services hang their hats on free credit scores and reports, yet they’re still inferior to what WalletHub considers minor pieces to a much larger puzzle.
