Customer Service Representative

Catalyst Solutions

21-10-2015 | EXPIRA LA 21-10-2015

Job expirat

RESPONSABILITATI

- Manages Client relationship through providing daily operational support via telephone and e-mail.
- Acts as one contact to the Client, communicating all relevant information and ensuring customer satisfaction.
- Deals with and coordinates any order prioritization requests with the supply chain organizations to meet client expectations.
- Represents an interface with sales, marketing, logistics and all suppliers worldwide.
- Manages all Transaction Processing Activities and finds solutions to raised queries and issues.
- Proactive monitors backlog of orders using different tools and reports and works to avoid escalations.
- Ensures structured and high quality communication related to issues affecting the order backlog.
- Deals with all written or verbal requests from the Clients (inquiries, complaints, etc).


CERINTE

- At least one of the following languages, besides English, at a medium or advanced level: German / French / Spanish / Russian/ Dutch / Portuguese / Swedish/ Finnish / Norwegian / Danish;
- Computer skills, MS Office package required;
- Problem analysis and problem solving;
- Client relationship capacity;
- Excellent interpersonal skills and telephone manner
- Attention to details;
- Previous work experience in client relationships (optional).

We guarantee you will enjoy the vast array of developing opportunities you can embrace by being part of our partners team.


BENEFICII OFERITE

- The chance to learn from a team of top professionals and be part of cross-functional team;
- A permanent job and flexible. You can choose whether it will be a part-time or full-time job;
- A highly attractive salary and other bonuses according to your results;
- Training Provided;
- Career Progression.


DESCRIEREA FIRMEI

Catalyst Solutions are in portofoliu cele mai puternice branduri de evenimente de cariera pentru tineri profesionisti si tineri talentati

Angajatori de TOP este cel mai mare targ de cariera din Romania care atrage anual peste 150 companii participante si un numar de 15,000 de vizitatori la fiecare editie. Evenimentul ofera beneficii care tin de recrutare si de promovarea brandului de angajator catre un target format din specialisti, absolventi si studenti.

Top Talents identifica anual, printr-un proces complex de selectie, 300 de tineri cu potential care doresc sa isi inceapa cariera in cadrul companiilor partenere. Finalistii sunt invitati intr-o retea online care in acest moment este cea mai mare baza de date cu tineri talentati din Romania catre care sunt promovate cele mai importante oportunitati de cariera de pe piata.

HIPO.ro este platforma de cariera care se adreseaza tinerilor cu studii superioare carora le pune la dispozitie, de multe ori exclusiv, cele mai importante oportunitati de cariera de pe piata. HIPO este si platforma online pe care se desfasoara toate proiectele Catalyst Solutions si are o baza de date de peste 140,000 de CV-uri.

Alte proiecte Catalyst Solutions: Targul de cariera pentru absolventi, Targuri virtuale, proiecte personalizate adresate nevoilor specifice ale unei companii (peste 50 de proiecte desfasurate anual)